en
57
8 Troubleshooting
8.1
SolarMax Service Center
If you have technical questions or difficulties, our Service Center will be happy to help
you. We need the following information from you:
■
■
Device type
■
■
Serial number S/N
■
■
Installation location
■
■
Information on the present failure (status message, etc.)
Availability
The contact details can be found overleaf.
8.2
Diagnosis & measures
The following tables describe the status messages in the event of failures, the causes of
the aforementioned, and the possible measures.
8.2.1 General troubleshooting
Problem
Cause
Measures
The display remains blank
The MCU or the graphics
display is defective.
Contact the SolarMax Service
Center.
8.2.2 Warnings
Status LED: flashes orange
Warning
Cause
Measures
Power unit malfunction
At least one power unit is
malfunctioning. The Compact
Station continues to feed in to
the mains.
Contact the SolarMax Service
Center.
Failure temp. sensor
One temperature sensor is
defective.
Fan failure
The displayed fan is defective.