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13 Warranty
Sputnik Engineering AG (hereafter SPUTNIK) guarantees full function and lack of defects of its
technical devices for a warranty period as specified below for each type of device. Such warranty
period can be extended by means of a warranty extension, subject to the conditions named below.
This manufacturer’s warranty exists next to the seller’s warranty (if any) as prescribed by law. As
far as identical with regards to the content, the rights under this manufacturer’s warranty supersede
any rights under the seller’s warranty. Please contact the seller with regard to any claims based on
the seller’s warranty.
1 Warranty Period (Basic)
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Central inverters and accessories: 24 months from the date of purchase, but at maximum 30
months after dispatch of the device by SPUTNIK.
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String inverters: 60 months from the date of purchase, but at maximum 72 months after dis-
patch of the device by SPUTNIK.
If in individual cases SPUTNIK has agreed in writing to a different warranty period, such arrange-
ment supersedes the above provisions.
2 Scope of Manufacturer’s Warranty
In case of defect or malfunction of a device within the manufacturer’s warranty period, and
upon fulfillment of the conditions for warranty claims named hereafter, the device will be repaired
or replaced by SPUTNIK-service personnel within a reasonable time, in either case free of charge,
unless this is impossible or disproportionate. SPUTNIK may decide at its own discretion whether a
device will be repaired or replaced.
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Replacement: Exchange of device free of charge. SPUTNIK’s separate conditions for exchange
of devices apply: This warranty covers the free delivery of an equivalent replacement device.
Further, your installer is entitled to claim a flat rate compensation for the replacement work
from SPUTNIK. Please do not hesitate to ask us about the current amount of such flat rate
compensation.
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Repair: Repair of device free of charge. This warranty covers costs for material, work and travel
by SPUTNIK personnel or by personnel authorized by SPUTNIK.
Please be aware that the performances of SPUTNIK under this warranty are only free of charge in
countries approved by SPUTNIK. Please contact your seller for details. A current list of approved
countries can be found on our homepage. Repair and replacement outside of the approved countries
are only possible after prior consultation of and approval by SPUTNIK. In such case, travel and
shipment costs are borne by the customer.
Any further claims, especially claims for compensation of damages resulting directly or indirectly
from the defect or claims for replacement of further costs in connection with the installation and
removal of devices or claims for loss of profits are not covered by this warranty.
