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Necessary technical adjustments of the replacement device for the installation of such a replace-
ment device are covered by the guarantee for expenditure of time and material to the extent of up to
10 % of the list price of the replacement device.
Not covered by the guarantee are, if need be, a required replacement and a connection of peripheral
devices as well as, if need be, required adjustments of surrounding devices of an inverter (such as
supply cord, ventilation and safety devices).
SOLARMAX does its level best to minimize the extent of adjustment.
If there is no replacement material available at a reasonable expense, SOLARMAX is authorized to
replace the defect device. In this case the above mentioned terms of replacement are applicable.
3. Duration of Guarantee for Device Repair/ Device Replacement
In case of repair or replacement of devices within the scope of the guarantee, the remaining duration
of guarantee of the original device applies to the repaired / replaced device.
4. Exclusion of Guarantee Services
Especially in following cases the guarantee claim is cancelled:
■
■
In the event of transport damage or external influences
■
■
In the event of interference, changes, repairs by non-SOLARMAX-authorized staff or on one’s
own
■
■
In the event of inappropriate use, incorrect operation and installation
■
■
In the event of neglecting operating, installation and maintenance instructions
■
■
In the event of non-compliant surrounding conditions (such as lack of ventilation, humidity, dust
pollution, etc.)
■
■
In the event of higher force (such as lightning, overvoltage, water damage, fire etc.)
Not covered by the guarantee are wear parts, especially fuses and overvoltage protection
5. Assertion of Guarantee
For the assertion of the guarantee the SOLARMAX hotline must be contacted by phone or in written
form and their instructions must be followed carefully.
You will find the Hotline number for your country on our homepage.
Please hold the series number, the article description, a short description of the defect and the
purchase receipt ready.
Transactions in order to solve guarantee cases carried out by the buyer without the coordination
with and approval by SOLAR MAX will not be compensated.
In case of neglecting this procedure SOLARMAX reserves the right to decline the delivery of of the
guarantee service.
6. Exclusion of Guarantee
SOLARMAX reserves the right to temporarily or finally exclude the guarantee, if the parameters of
the plant do not allow a proper function of the devices (e.g. in the event of a parameter as set out
in number 4)
The exclusion of guarantee can be cancelled in accordance with SOLARMAX.
Therefore it is necessary to have a written confirmation by SOLARMAX, in order to restart the
guarantee terms.
Summary of Contents for TS-SV
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