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Warranty
Solatherm Controller
The warranty covered by this document is for the Solatherm control unit and directly related
components specified below only. For warranty on other items that are part of the system, such as,
installation components, storage water vessel and photovoltaic collectors, please see the relevant
manufactures warranty booklet. Contact warranty@solatherm.com.au
Domestic
(1)
Controller
5 Years Replacement from date of installation
Labour
1 Year
Components
(3)
1 year
Commercial
(2)
Controller
3 Years Replacement from date of installation
Labour
1 Year
Components
(3)
1 year
This booklet must be fully completed and retained with proof of purchase and all COC's
for warranty.
Warranty Definitions
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
(1) Domestic usage is defined as a single family domestic home with a setting of less than 75
0
C. (2)
Commercial encompasses all other applications. (3) Components include dedicated DC heating element, PV
Over Temperature Cut Out & temperature sensor.
Warranty Conditions
1.
Installation must be undertaken by licensed installers; photovoltaic accredited Electrician, licensed
plumber and must be in conformance with all installation instructions supplied with the system and
must conform with all regulatory and statutory requirements relevant to the state where the
system is installed.
2.
Proof of Purchase must be retained by the owner as this will be required should any warranty work
need to be carried out on your system.
3.
The option to replace or repair a failed component is at the sole discretion of Solatherm.
4.
Where any part is repaired or replaced the duration of the original warranty period is still
applicable. The repaired or replacement component does not carry a new warranty.
5.
The warranty only applies directly to the Solatherm control unit and directly related parts as
specified not to other general plumbing or electrical components used during installation or to
meet regulatory requirements. The main photovoltaic array collectors and storage water vessel will
have their own manufacturers warranties which are separate to this document
