SOLDANO LIMITED LIFETIME WARRANTY
Thank you for choosing Soldano. We take great
pride in an extremely thorough testing procedure
which is implemented on each product prior to
shipment. In the unlikely event that you have a
problem with your Soldano product, please refer
to warranty below.
Soldano offers a limited Lifetime warranty to the
original purchaser that this Soldano product will
be free from defects in material and
workmanship. A dated sales receipt will
establish coverage under this warranty, PLEASE
KEEP YOUR PROOF OF PURCHASE TO USE
YOUR WARRANTY. This warranty does not
cover service or parts to repair damage caused
by accident, neglect, abuse, normal & wear,
disaster, misuse, abuse, over-powering,
negligence, inadequate packing or shipping
procedures and service, repair or any
modifications to the product which have not
been authorized or approved by SOLDANO in
writing. ANY MODIFICATION TO THE
AMPLIFIER WILL VOID YOUR WARRANTY. If
this product is defective in materials or
workmanship as warranted above, your sole
remedy shall be repair or replacement by
SOLDANO as provided below.
CAUTION: Do NOT attempt to repair, modify
or service this Soldano product by yourself!!!
Please read the instruction manual for all safety
notifications, warnings and instructions.
Soldano utilizes tubes with extremely high
voltages that can cause serious injury or death.
Do not remove the
chassis cover from the amplifier. All repair and
service work must be performed by Soldano or
an authorized service center of Soldano. ANY
UNAUTHORIZED REPAIRS WILL VOID YOUR
WARRANTY.
TUBES: Soldano warrants the original purchaser
that the specific tubes used in this Soldano
product will be free from defects in material and
workmanship for a period of 90 days from the
original date of purchase. A dated sales receipt
will establish coverage under this warranty. This
tube warranty will automatically terminate 90
days after the original retail sales date. This tube
warranty is in lieu of all other expressed
warranties. If tubes fail within the 90-day
warranty period, your sole remedy shall be
replacement of tubes as provided below.
RETURN PROCEDURES: In the unlikely event that
a defect occurs please email
support@Soldano.com. A member of our staff
will email you a response in a timely manner.
Please include your phone number in case our
customer service department needs to reach you.
In most cases we can help you diagnose the
problem over the phone. If a product must be
sent to us, please follow the procedure outlined
below.
Defective products must be shipped,
together with proof of purchase, freight
pre-paid and insured to the Authorized
Soldano Service Center or directly to
Soldano.
If a product must be returned to Soldano
for warranty replacement/repair, a
Return Authorization Number must be
obtained from our Customer Service
Department prior to shipping the product.
Please contact Soldano Customer Service
Department for the Authorized Soldano
Service Center nearest you.
Products must be shipped in their original
packaging or its equivalent; in any case,
the risk of loss or damage in transit is to
be borne by the purchaser.
Please send to:
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