Sole Fitness E20, Owner'S Manual

E20

 /

 E25

 ELLIPTICAL

27

GENERAL 

MAINTENANCE

1.  Wipe down all areas in the sweat path with a damp cloth after each workout.

2.  If a squeak, thump, clicking or rough feeling develops the main cause is most likely one of 

two reasons:

I.  The hardware was not sufficiently tightened during assembly. All bolts that were  

installed during assembly need to be tightened as much as possible. It may be  

necessary to use a larger wrench than the one provided if you cannot tighten the bolts  

sufficiently. I cannot stress this point enough; 90% of calls to the service department for 

noise issues can be traced to loose hardware or the rear rails being dirty.

II.  Dirt build-up on the rear rails and polyurethane wheels are also a source of noise.Noise 

from build-up on the rails can cause a thumping sound that you would swear is coming 

from inside the main body of the machine because noise travels, and is amplified in the 

tubing of the frame. Clean the rails and wheels with a lint free cloth and rubbing  

alcohol. Stubborn build-up can be removed with your thumbnail or a non-metallic 

scraper, like the back edge of a plastic knife. After cleaning, apply a small amount of 

lubricant on the rails with your fingers or a lint free cloth. You only need a thin coat of 

lubrication, wipe off any excess.

3.  If squeaks or other noises persist, check that the unit is properly leveled before calling the 

service department.

MAINTENANCE MENU IN CONSOLE SOFTWARE

The console has built in maintenance/diagnostic software. The software will allow you to 

change the console settings from English to Metric and turn off the beeping of the speaker 

when a key is pressed for example. To enter the Maintenance Menu (may be called Engineering 

Mode, depending on version) press and hold down the 

Start

, 

Stop

 and 

Enter

 keys keep 

holding the keys down for about 5 seconds and the 

Message

Window

 will display “Engineering 

Mode”. Press the 

Enter

 button to access the menu below. Press the

 Level

5

/

6

  keys to 

navigate the menu.

A. 

Key Test

 - Will allow you to test all the keys to make sure they are functioning

B. 

Display Test

 - Automatically tests all LCD’s

C. 

Functions 

- Press 

Enter

 to access settings, use 

Level

5

/

6

 keys to scroll

I. 

ODO Reset

 - Resets the odometer

II. 

Units

 - Choose from English(Imperial) or Metric display readings

III. 

Display Mode

 - Turn off to have the console power down automatically after 30 minutes of inactivity

IV. 

Motor Test

 - Continually runs the tensioning gear motor

V. 

Manual 

- Allows stepping of the gear motor

VI. 

Pause Mode

 - Turn on to allow 5 minutes of pause, turn off to have console pause indefinitely

VII. 

Key Tone

 - Turn on or off the beep sound when a key is pressed

D. 

Security -

 Allows you to lock the keypad so no unauthorized use of the machine is allowed. When the child 

lock is enabled, the console will not allow the keypad to operate unless you press and hold the 

Start

 and 

Enter

 buttons for 3 seconds to unlock the console.

E. 

Factory Set

F. 

Exit

 - Select to exit Maintenance Menu

Incline Calibration:

 If there is a problem with the incline, try running the calibration. Press the 

Incline 

5

key and the 

Start

 key at the same time. Hold them down for 5 seconds and then press 

Start

 to begin the 

calibration. If the problem persists contact Sole service department.