4. Troubleshooting
If your CPE can’t access Internet after the installation, please observe the indicator light
of your CPE.
Indicator light
The indicator lights indicate important information during the use as shown in Table 4-1.
Status of major operating parameters, including the wireless signal, network connection
and power problems could be detected by those lights.
Power indicator light
On
CPE is turned on
Signal strength indicator light
4 lights on
Strong signal
3 lights on
Secondary signal
2 lights on
Medium signal
1 light on
Weak signal
1 light flickering
No signal
System state indicator light
The light numbers are 1,2,3,4 from Top to Bottom, you can note
the
light states to your provider, which will be helpful for them to
locate the trouble.
Table 4-1: Indicator lights States
Frequently asked questions
Problem
Possible Reason
Possible Solution
Something is wrong with
the connection of the
power adapter.
Check the two ends of the
power adapter. make sure it
connects to the CPE and AC
power socket firmly.
Power indicator
light is off
The AC power socket is
power off.
Make sure the power socket
is powered on.
