Installation
and
Operation
Manual
(Rev
A)
PVI
50
‐
100KW
Series
Inverters
DOCR
‐
070233
Page
81
of
92
What
will
Solectria
Renewables
do?
Solectria
Renewables
will,
at
its
sole
option,
repair
or
replace
the
defective
product
free
of
charge,
provided
that
Solectria
Renewables
is
notified
of
the
product
defect
within
the
Warranty
Period
for
the
product,
and
provided
that
Solectria
Renewables,
through
inspection,
establishes
the
existence
of
such
a
defect
and
that
it
is
covered
by
the
Limited
Warranty.
Solectria
Renewables
will,
at
its
sole
option,
use
new
and
/
or
reconditioned
parts
in
performing
warranty
repair
and/or
replacements.
Solectria
Renewables
reserves
the
right
to
use
parts
or
products
of
original
or
improved
design
in
the
repair
or
replacement
of
the
product.
All
replaced
products
and
all
parts
removed
from
repaired
products
become
the
property
of
Solectria
Renewables.
Solectria
Renewables
will
attempt
to
repair
the
unit
within
a
reasonable
time
period.
No
provision
will
be
made
for
reimbursement
of
lost
energy
production.
For
three
‐
phase
inverters
10kW
and
higher:
Solectria
Renewables
covers
parts,
travel
and
labor
necessary
to
repair
the
product
and
shipment
of
parts
to
and
from
the
customer
via
a
Solectria
Renewables
‐
selected
non
‐
expedited
surface
freight
within
the
contiguous
United
States,
Canada
and
Mexico.
For
Alaska,
Hawaii
and
all
other
installation
locations
Solectria
Renewables
will
supply
necessary
parts
as
needed
for
warranty
repairs;
however,
travel
is
not
included.
Contact
Solectria
Renewables
customer
service
for
details
on
the
freight
policy
for
return
shipments
outside
of
the
contiguous
United
States,
Canada
and
Mexico.
Obtaining
Service:
If
your
product
requires
troubleshooting
or
warranty
service,
contact
your
distributor
or
dealer
/
installer.
If
you
are
unable
to
contact
your
distributor
or
dealer
/
installer,
or
the
distributor
or
dealer
/
installer
is
unable
to
provide
service,
contact
Solectria
Renewables
directly
at
the
number
listed
on
the
website
in
the
customer
service
section
for
your
product.
Solectria
Renewables
may
send
personnel
to
a
jobsite
or
contract
with
an
area
technician,
installer
or
other
authorized,
trained
service
personnel
to
service
/
replace
components.
Reimbursement
for
contracted
services:
Solectria
Renewables
will
submit
a
purchase
order
to
the
designated
service
personnel
before
work
is
performed.
This
purchase
order
will
cover
time
expected
for
the
required
service
and
most
likely
an
allocation
for
travel
time.
Direct
returns
may
be
performed
according
to
the
Solectria
Renewables
Return
Material
Authorization
Policy.
In
any
warranty
claim,
dated
proof
of
purchase
must
accompany
the
product
and
the
product
must
not
have
been
disassembled
or
modified
without
prior
written
authorization
by
Solectria
Renewables.
