PVI 3000/4000/5000/5300
Installation and Operation Manual
40
5 Troubleshooting
Diagnosis and analysing data
Identifying and resolving faults
The PVI 3000-5300 is fitted with a self-diagnostic system, which can recognise a majority of possible faults and show these on
the display. This allows the operator to rapidly identify possible problems in the solar inverter or system. Please refer to the
LCD section (4) for a thorough explanation of fault codes, modes, etc. These indicate both internal errors and external faults.
Ground Fault:
If a significant ground fault occurs in the PV array or wiring, the GFDI fuse (located on the wiring/connector panel) may be
blown. If it is, determine and repair ground fault and replace fuse with
Bussmann KLKD1 (1 Amp, 600VDC).
If the GFDI detects the ground fault break, the Ground Fault LED will light and the “fault” will be displayed.
Weak Sunlight Condition
:
Operation in weak sunlight, (for example early in the morning, when overcast or when snow is covering most or all of the PV
array) can cause the inverter to go through a cycle of trying to start and restart several times. This can occur if the array
reached 235V (strike voltage) but there is nearly no power available, for example in the very early morning low light or cloudy
weather. If in doubt, wait for stronger sun.
Explanations of Error Messages
In the event of a fault, the inverter will stop feeding the AC voltage to the building/utility and display the error message on
the LCD. Qualified service personnel shall do the analysis, measurement, and debug the system if needed according to the
error message in order to resume normal operation. It is recommended to analyse the fault condition(s) by referring to the
table below and then remove the fault condition(s) in order to return the inverter to normal and continue to feed AC voltage to
the utility steadily. Please contact Solectria Renewables if the same error message is persistent.
Error Message Table
Error Message
Description
GridNA
Drift Fac
VacH
VacL
FacH
FacL
VpvH
Imax_AC
InvTempMax
Relay Open
Relay Close
VacL1 H
VacL1 L
VacL2 H
No AC voltage is detected.
Islanding is detected.
The AC voltage of utility is above the upper limit.
The AC voltage of mains utility is below the lower limit.
The frequency of AC voltage of the utility is above the upper limit.
The frequency of AC voltage of the utility is below the lower limit.
The DC voltage of PV array is above the upper limit.
Over current on the AC side.
The internal temperature of the inverter exceeded the safe operating
limit.
Relay test failed.
The voltage between L1 and neutral is over the upper limit.
The voltage between L1 and neutral is under the lower limit.
The voltage between L2 and neutral is over the upper limit.