PVI 3000/4000/5000/5300
Installation
and Operation Manual
43
!
CAUTION!
The string fuse size must not be greater than the maximum fuse size rating of the PV module provided
on the PV module manufacturer data sheet. If no maximum fuse size is indicated, please contact the
PV
module
manufacturer.
Factory Service
Please contact Solectria Renewables customer service for our documentation for removing and replacing inverter section
(while leaving wiring box in place).
6 Product Warranty & RMA Policy
6.1 Warranty Policy
The Solectria Renewables Warranty Policy is stated below.
Solectria Renewables Warranty Coverage:
Solectria Renewables Limited Warranties are provided by Solectria Renewables, LLC. ("Solectria Renewables") and cover
defects in workmanship and materials.
Duration of a Solectria Renewables Warranty Period:
The warranty period is 120 months from the date of purchase of the PVI3000/4000/5000/5300 by the end user or 124 months
after the delivery date from Solectria Renewables to installer, dealer, distributor (merchant) whichever is shorter.
If Solectria Renewables repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty
Period or 90 days from the date of the return shipment to the customer, whichever is greater.
All warranties are null and void if full payment for products and associated shipping are not received in full and in a timely
manner by Solectria Renewables.
Please contact Solectria Renewables Customer Service for further details on other products.
What will Solectria Renewables do?
Solectria Renewables will, at its option, repair or replace the defective product free of charge, provided that you notify
Solectria Renewables of the product defect within the Warranty Period for your product, and provided that Solectria
Renewables, through inspection, establishes the existence of such a defect and that it is covered by the Limited Warranty.
Solectria Renewables will, at its option, use new and/or reconditioned parts in performing warranty repair and building
replacement products. Solectria Renewables reserves the right to use parts or products of original or improved design in the
repair or replacement. All replaced products and all parts removed from repaired products become the property of Solectria
Renewables.
Solectria Renewables will attempt to repair the unit within a reasonable time period (there is no reimbursement for lost energy
production.)
Solectria Renewables covers both parts and labor necessary to repair the product, and return shipment to the customer via a
Solectria Renewables-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and
Hawaii and the Rest of The World are excluded. Contact Solectria Renewables customer service for details on freight policy
for return shipments outside of the contiguous United States and Canada.
Obtaining Service:
If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your
merchant, or the merchant is unable to provide service, contact Solectria Renewables directly at the number listed on the
website in the customer service section for your product.
Direct returns may be performed according to the Solectria Renewables Return Material Authorization Policy.
