PVI 3000S, 4000S, 5000S, 5300 Series Inverters
Installation and Operation Manual (Rev A)
60
Preparing the product for shipping:
1)
Package the unit safely, preferably using the original box and packing materials. Please
ensure that your product is shipped fully insured in the original packaging or equivalent.
This warranty will not apply where the product is damaged due to improper packaging.
2)
Include the following:
a.
The RMA number supplied by Solectria Renewables clearly marked on the outside of
the box.
b. A return address to which the unit can be shipped. Post office boxes are not
acceptable.
c. A contact telephone number where you can be reached during work hours.
d. A brief description of the problem.
Ship the unit prepaid to the address provided by your Solectria Renewables’ customer service
representative.
Returning a product from outside of the USA or Canada:
In addition to the above, you MUST include return freight funds and are fully responsible for all
documents, duties, tariffs, and deposits.
Contact information:
Solectria Renewables LLC
360 Merrimack Street, Building 9
Lawrence, Massachusetts, 01843
USA
Tel: 978.683.9700
Fax: 978.683.9702
Email:
service@solren.com
Website:
www.solren.com
