Installation
and
Operation
Manual
(REV
H)
PVI
6500
/
PVI
7500
65
WARNING: LIMITATIONS ON USE
Please refer to your product user manual for limitations on uses of the product. Specifically, please note that Solectria Renewables
products are not intended for use in connection with life support systems and Solectria Renewables makes no warranty or
representation in connection with any use of the product for such purposes.
Please review our Return Merchandise Authorization Policy for returning product to Solectria Renewables.
6.2 Return Material Authorization Policy
Please review our Return Merchandise Authorization Policy below after reviewing our Solectria Renewables Warranty Policy.
Obtaining a required, Return Material Authorization:
Before returning a product directly to Solectria Renewables you must obtain a Return Material Authorization (RMA) number and
the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at
your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if
they are shipped collect, or if they are shipped to the wrong location.
Information Solectria Renewables needs when you are obtaining service:
1) The model names and serial number of your product
Preparing the product for shipping:
1)
Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is
shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged
due to improper packaging.
2) Include
the
following:
a.
The RMA number supplied by Solectria Renewables, LLC clearly marked on the outside of the box
b. A return address to which the unit can be shipped. Post office boxes are not acceptable.
c. A contact telephone number where you can be reached during work hours.
d. A brief description of the problem.
Ship the unit prepaid to the address provided by your Solectria Renewables customer service representative.
Returning a product from outside of the USA or Canada:
In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and
deposits.