Installation and Operation Manual (Rev E)
SGI Series Inverters
DOCR-060371
37
7.0 Troubleshooting and Inverter Messages
Although the inverter is designed for many years of power production there may be instances
where messages may be displayed on the LCD screen. For ease of diagnostics most messages
are displayed as an error message.
7.1
Inverter Messages
Pac: XXXX W
Power Derating
Pac: XXXX W
MOV Fault
Pac: XXXX W
AC Voltage High
Pac: XXXX W
AC Voltage Low
Pac: XXXX W
AC Freq High
Pac: XXXX W
AC Freq Low
Contactor Fail
978-683-9700
CT Failure
978-683-9700
Thermal disc.
978-683-9700
NTC Failure
978-683-9700
IGBT Overtemp
978-683-9700
Desat Error
978-683-9700
The inverter is in derating mode. Can be
caused by high input power, high
temperature, AC line impedance.
Check string sizing, ambient temp, fans
operating, vents are clear, AC wire sizing
A high voltage transient has occurred
from the AC grid voltage. Usually from
lightning.
The inverter will need to be inspected and
serviced by an authorized service provider.
The AC grid voltage is exceeding the high
limit.
Measure the actual VAC compared to the LCD
display VAC. If VAC is greater than acceptable
limits inverter will restart when normal.
The AC grid voltage is less than the low
limit.
Measure the actual VAC compared to the LCD
display VAC. If VAC is less than acceptable
limits inverter will restart when normal.
The AC grid frequency is exceeding the
high limit.
If possible measure the frequency or contact
local utility provider.
The AC grid voltage is less than the low
limit.
If possible measure the frequency or contact
local utility provider.
The AC contactor or sensing circuit has
failed
Turn off the inverter and contact Solectria
Renewables. The inverter may need to be
serviced by an authorized service provider.
An internal failure has occurred in one or
more of the cores
Turn the DC and AC off, restart the inverter.
The inverter may need to be inspected and
serviced by an authorized service provider.
The AC contactor is open when it is being
commanded to be closed
Turn off the inverter and contact Solectria
Renewables. The inverter may need to be
serviced by an authorized service provider.
The internal temperature sensor has
failed.
Turn the DC and AC off, restart the inverter.
The inverter may need to be inspected and
serviced by an authorized service provider.
The internal temperature is exceeding
operational limits
Turn the DC and AC off, let the inverter cool
to ambient temperature and restart the
inverter.
Internal component sensing fault
Turn the DC and AC off, restart the inverter.
The inverter may need to be inspected and
serviced by an authorized service provider.