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Problem

 

Possible Causes

 

Solutions

 

Dehumidifier does not start 

 

The dehumidifier is unplugged.

 

Make sure the dehumidifier’s plug is pushed completely into 

the outlet.

 

The fuse is blown / circuit break-

er is tripped.

 

Check the house fuse / circuit breaker box and replace fuse or 

reset breaker.

 

Dehumidifier has reached its  

present level or the bucket is full.

 

The dehumidifier automatically turns off when either condi-

tion occurs. Change to a lower setting or empty the water 

bucket and replace properly.

 

Bucket is not in the proper      

position.

 

The bucket must be in place and securely seated for the dehu-

midifier to operate.

 

Power failure.

 

There is a protective time delay (up to 3 min.) to prevent trip-

ping of the compressor overload. For this reason, the unit may 

not start normal dehumidification for 3 min. after it is pow-

ered back on.

 

Dehumidifier does not dry the 

air as it should

 

Not enough time allowed for unit 

to remove moisture.

 

When first installed, allow at least 24 hours to maintain the 

desired dryness.

 

 

Airflow is restricted.

 

Make sure there are no curtains, blinds, or furniture blocking 

the front or back of the dehumidifier. See the 

CHOOSING A 

LOCATION 

section on 

Page 9

.

 

 

Dirty filter.

 

See the 

CLEAN FILTER 

section on 

Page 11

.

 

 

The Humidity Control may not 

be set low enough.

 

For drier 

air, press the      button to 

lower the percent humidi-

ty desired in the room, or set the dehumidifier to 

CO 

for max-

imum dehumidification.

 

 

Doors and windows may not be 

closed tightly.

 

Check that all doors, windows, and other openings are secure-

ly closed.

 

 

Clothes dryer may be blowing 

moist air into the room.

 

Install the dehumidifier away from the dryer. The dryer 

should be vented outside.

 

 

Room temperature is too low.

 

Moisture removal is best at higher room temperatures. Lower 

room temperatures will reduce the moisture removal rate. 

This model is designed to operate at temperatures above 41°F.

 

Dehumidifier runs too much

 

The area to be dehumidified is 

too large.

 

The capacity of your dehumidifier may not be adequate for 

the room size or amount of moisture in the air.

 

 

Doors and windows are open.

 

Close all doors and windows to the outside.

 

Frost appears on the coils

 

The dehumidifier has recently 

been turned on or the room     

temperature is below 41°F.

 

This is normal. Frost will usually disappear within 60 

minutes. 

 

Controls cannot be set

 

The compressor will turn off and 

the fan will automatically        

continue to run for approximately 

3 minutes at a fixed setting.

 

This is normal. Wait approximately 3 minutes and set the fan 

speed at the desired level.

 

Fan Noise

 

Air is moving through the unit.

 

This is normal.

 

TROUBLESHOOTING

 

Summary of Contents for DSJ-25E-01

Page 1: ...0 Pint DSJ 50E 01A Portable Dehumidifier OPERATING INSTRUCTIONS Dehumidifier must be upright for 24 hours prior to operating This ensures that the compressor will function as intended Capacity Rated U...

Page 2: ...manual carefully Store this manual in a safe place for future reference 1 Always place the unit on a level surface 2 Never use or store gasoline or other flammable vapor or liquid near this unit unle...

Page 3: ...accumulating in the air As this moisture level decreases the dehumidifier will not need to collect as much moisture as seen in previous operation Please do not be concerned if the dehumidifier is rem...

Page 4: ...THIN 1 Portable Dehumidifier 1 Operating Instructions Model Number DSJ 25E 01 DSJ 35E 01 DSJ 50E 01A Dehumidifying Capacity DOE Rating 25 Pints per day 35 Pints per day 50 Pints per day Power Consumpt...

Page 5: ...t full indicator and audible alarm signals as soon as the bucket is full and ready to be emptied Ultra quiet operation allows for use almost anywhere Perfect for heavy traffic areas like a family room...

Page 6: ...LTER BUTTON FAN SPEED BUTTON PRESET MODE BUTTON Clean Filter LED Indicator Fan Speed LED Indicators Child Lock LED Indicator MyHome Mode LED Indicators Bucket Full LED Indicator POWER BUTTON Digital H...

Page 7: ...hours Once the desired time is reached the unit will automatically turn on Timer Auto Shut Off To program the unit to automatically turn off press the TIMER button when the unit is on Each press of t...

Page 8: ...ean the bucket Once clean com pletely dry the bucket and place it back inside the dehumidifier NOTES When the bucket is full or removed from the dehumidifier the compressor will turn off but the fan m...

Page 9: ...frost at temperatures below 41 F which may reduce performance Use the dehumidifier in areas that have excessive moisture such as entry ways bathrooms basements and laundry rooms NOTE Place the dehu m...

Page 10: ...w the cap on the back of the unit to access the garden hose nozzle Thread a garden hose not supplied onto the accessible nozzle lead to a floor drain and cut to length Make sure that there are no kink...

Page 11: ...ILTER Clean the Unit Housing 1 Keep the unit from being exposed directly to the sun to prevent color fading 2 Clean the surface with a damp cloth and dry it with a soft towel MAINTENANCE End of Season...

Page 12: ...AN FILTER section on Page 11 The Humidity Control may not be set low enough For drier air press the button to lower the percent humidi ty desired in the room or set the dehumidifier to CO for max imum...

Page 13: ...cket is full The dehumidifier automatically turns off when either condi tion occurs Change to a lower setting or empty the water bucket and replace properly Bucket is not in the proper position The bu...

Page 14: ...call customer service 833 669 9998 Self Diagnosing Code Description Resolution E1 Compressor Overheat Protection Please call Customer Service at 833 669 9998 E2 Condenser Overheat Protection EH Humid...

Page 15: ...case or other appearance parts caused by wear Damage caused by repairs or alterations of the unit by anyone other than those authorized by JHS INC Freight and Insurance cost for the warranty service...

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