Solt GGSOMW20B, User Manual

17

If you experience problems with your microwave, or it appears to be operating incorrectly, check the information below 
for solutions to common problems. If none of the solutions offered help you solve your problem, please contact our  
after sales support centre on 1300 11 HELP (4357) or emailing support@residentiagroup.com.au for advice.   

Do not attempt to repair the appliance yourself.

Microwave oven is interfering with 
TV reception.

It is normal for the radio and TV reception to be interfered when the 
microwave oven is operating. 
 
This is similar to small electrical appliances such as mixers, vacuum cleaners 
and electric fans.

Dim microwave oven light.

It is normal for the oven light to become dim when cooking with your 
microwave in low power.

Steam accumulates on door and 
hot air comes out of the vents.

I

n cooking, steam may come out of food. Most will be vented but some may 

accumulate on a cool place such as the door. This is normal.

I started the microwave 
accidentally with no food in it.

Do not use the microwave without any food inside. 
It is very dangerous.

ISSUE

POSSIBLE CAUSE

RESOLUTION

Microwave oven is not starting

The power cord may not be  
securely plugged into the power 
source tightly 

Unplug the power cord and then 
replug into the power source after  
10 seconds

The fuse has blown or the circuit 
breaker has been tripped

Reset the circuit breaker. If a fuse 
has blown and you are in need of a 
repair, please contact our After Sales 
Support Team on 1300 11 HELP (4357) 
to arrange an authorised technician.

Trouble with the power outlet

Test the outlet with other  
electrical appliances.

The microwave is not heating

The door may not be closed properly

Check to see if there is an object 
blocking the door or if the door is not 
closing shut properly.

FAQs & Troubleshooting Guide