33-3806 09/06
TECHNICAL ASSISTANCE AND SERVICE
If you any have questions about the operation or installation of this
product, please call our Technical Assistance Department on any
business day at (800) 582-0772 or (949) 492-7777; from 7am to 5pm,
Pacific Time.
If your enclosure should need repair or service, contact your Sonance
Authorized Dealer for help, or use the following procedure:
1. Prior to calling, note the product’s model number, serial number, purchase
date, and the name and address of the dealer where you purchased the
product.
2. Contact our Technical Assistance Department at the above number(s) and
describe the problem the unit is experiencing. If applicable, they will issue a
Return Authorization Number.
IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR PRODUCT TO SONANCE!
3. If you’re directed to return the unit to Sonance for repair, pack the unit in
its original shipping carton. If needed, you can obtain replacement packag-
ing from us for a small charge. Note: it is best if you place the box into an
additional outer “overcarton” before shipment to minimize a chance of
theft in shipment. Please include a copy of the original bill of sale inside the
package.
4. Contact United Parcel Service, Federal Express, or RPS to arrange prepaid
(not collect) shipping. Do not use the U.S. Postal Service.
IMPORTANT: FREIGHT COLLECT SHIPMENTS WILL BE
REFUSED.
5. Write the Return Authorization Number on the outside of the shipping carton.
6. Ship the packaged unit to:
Quality Assurance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531
WARRANTY COVERAGE (U.S. ONLY)
If, within five (5) years from the date shown on the bill of sale, the unit fails
due to a defect in workmanship or materials, Sonance will, at its option and
at no charge to purchaser, repair or replace the components of such unit
which proves to be defective.
Defective products must be shipped, together with proof of purchase,
prepaid insured to the Authorized Sonance Dealer from whom they were
purchased, or to the Sonance factor at the address listed on this instruction
manual. Freight collect shipments will be refused. It is preferable to ship this
product in the original shipping container to lessen the chance of transit
damage. In any case, the risk or loss or damage in transit is to be borne by the
purchaser. If, upon examination at the Factor or Authorized Sonance Dealer,
it is determined that the unit was defective in materials or workmanship at
any time during this warranty period, sonance or the Authorized Sonance
Dealer will, at its option, repair or replace this product at no additional charge,
except as set forth below. It this model is no longer available and can not be
repaired effectively, Sonance, at is sole option, may replace the unit with a
current model of equal or grater value. In some cases where a new model is
substituted, a modification to the mounting surface may be required. If
mounting surface modification is required, Sonance assumes no responsibility
or liability for such modification. All replaced parts and product become the
property of Sonance. Products replaced or repaired under this warranty will
be returned to the original retail purchaser, within a reasonable time, freight
prepaid.
This Warranty does not include service or parts to repair damage caused by
accident, disaster, misuse, abuse, negligence, inadequate packing or shipping
procedures, commercial use, voltage inputs in excess of the rated maximum
of the unit, or service, repair or modification of the product which has not
been authorized or approved by Sonance. This Warranty also excludes normal
cosmetic deterioration caused by environmental conditions. This Warranty
will be void if the Serial Number on the product has been removed, tampered-
with or defaced. This Warranty is in lieu of all other expressed warranties. If
the product is defective in materials or workmanship as warranted above, the
purchaser’s sole remedy shall be repair or replacement as provided above.
In no event will Sonance be liable for any incidental or consequential
damages arising out of the use or inability to use the product, even if Sonance
or a Authorized Sonance Dealer has been advised of the possibility of such
damages, or for any claim by any other party.
Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation and exclusion may not apply. All implied
warranties on the product are limited to the duration of this expressed
Warranty. Some states do not allow limitation on the length of an implied
warranty. If the original retail purchaser resides in such a state, this limitation
does not apply.
EXCLUSIONS AND LIMITATIONS
The warranty set forth above is in lieu of all other warranties, express
or implied, of merchantability, fitness for a particular purpose, or otherwise.
The warranty is limited to Sonance products registered herein and
specifically excludes any damage to loudspeakers and other allied or
associated equipment which may result for any reason from use with this
product. Sonance shall, in no event, be liable for incidental or consequential
damages arising from any breach of this warranty or otherwise. This
warranty gives you specific legal rights, and you may have other rights which
vary from state to state.
I N S T R U C T I O N M A N U A L
S O U N D H E N G E
®
R E D U X
O U T D O O R S P E A K E R E N C L O S U R E
Sonance • 212 Avenida Fabricante • San Clemente, CA 92672-7531, USA • (800) 582-7777 or (949) 492-7777 • FAX: (949) 361-5151 • Technical Support: (800) 582-0772
w w w . s o n a n c e . c o m
©2006 Sonance. All rights reserved. Sonance, Soundhenge and Mariner are registered trademarks of Dana Innovations.
