User Manual for Lodestar 500
UM-8084-6510
Issue A Rev 1
iii
Contacting the Sonardyne Support Team
24-hour Emergency Telephone Helpline: +44 (0) 1252 877600
The Sonardyne 24-hour helpline is answered at the UK Headquarters during normal office hours
(08:00 to 17:00). Outside these hours, your call is automatically transferred to an agency, which logs
the details of your emergency and alerts the appropriate Sonardyne personnel.
Our aim is to make sure emergency requests are dealt with immediately during office hours, and are
responded to within 30 minutes at all other times.
Please note the helpline is for emergency use only.
If you require non-emergency product support, please contact your nearest Sonardyne office.
Alternatively, contact the Sonardyne Head Office:
Sonardyne International Ltd
Blackbushe Business Park
Yateley
Hampshire
GU46 6GD
United Kingdom
Telephone: +44 (0) 1252 872288
Fax: +44 (0) 1252 876100
Email:
support@sonardyne.com
Note
Email and telephone support is available during normal UK office hours (08:00 to 17:00).