90-DAY LIMITED WARRANTY
Sondpex warrants, to the original retail purchaser only, that this product will be free from
defects in materials and workmanship for 90 Days from the date of purchase. For the
warranty to be effective, the ‘receipt’ or a copy of the ‘bill of sale’ must show that the
unit was purchased from an “Authorized Sondpex Audio Dealer”. If, within 90 days from
the date shown on the receipt or the bill of sale, the unit fails due to a defect in
workmanship or material, Sondpex will repair or replace the defective components of the
unit. All returned parts and products become the property of Sondpex. Products replaced
or repaired under this warranty will be returned to the original retail purchaser. Freight
costs will not be covered under the warranty but will be paid mutually by both parties.
Furthermore, this Warranty shall not apply if:
1. There are missing parts in the unit
2. Damage to the unit was caused by accident, disaster, abuse, misuse, negligence,
inadequate packing or shipping procedures, commercial use, or voltage inputs in excess
of the rated maximum of the unit. IT IS THE PURCHASER’S RESPONSIBILITY!!! Sondpex
is under no obligation to replace or repair the unit.
3. The unit was opened, modified, or repaired by unauthorized personnel.
4. The unit was not installed correctly as outlined in the installation instructions.
TECHNICAL ASSISTANCE
Phone: 1-877-997-7888 (Monday-Friday, 9am-5pm Eastern Standard Time)
Email: support@sondpex.com
Return Address inquires to:
Customer Services Dept.
Sondpex Corp of America
4185 Route 27,
Princeton, NJ 08540, USA
In the event that your unit needs repair or service within the duration of the Warranty,
you may return the unit to your authorized Sondpex Audio dealer using the following
guidelines:
1. To return the product directly to Sondpex, contact us toll-free at 1-877-997-7888
to obtain a Return Authorization Number. YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR UNIT. WITHOUT A RETURN AUTHORIAZATION NUMBER, SONDPEX WILL
NOT ACCEPT THE RETURN UNIT. Be prepared to state the model number, date of
purchase and dealer’s name and address when calling. Without the proof of purchase
from an authorized Sondpex Audio Dealer, Sondpex is under no obligation nor have any
responsibility to honor the WARRANTY!!!
2. The risk of loss or damage in transit is the purchaser’s responsibility. SONDPEX IS
NOT RESPONSIBLE.
3. FREIGHT COLLECT SHIPMENTS WILL BE REFUSED! WARRANTY DOES NOT COVER
SHIPPING FOR RETURNS / REPAIRS
Notes/
Notas
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