Sonic Cheer 20, User Manual

Page 1: ...www sonici com Compact Power Plus BTE User Guide Cheer ...

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Page 3: ... Step 3 Inserting Your Hearing Aid 13 Step 4 Changing the Volume 17 Step 5 Changing the Programs 19 Step 6 Muting Your Hearing Aid 21 Step 7 Removing Your Hearing Aid 22 Step 8 Turning the Hearing Aid OFF 23 Step 9 Changing the Battery 23 Tamper Resistant Battery Door optional 24 Features of Your Hearing Aid 25 Caring for Your Hearing Aid 27 Common Problems and Solutions 38 Accessories 40 ...

Page 4: ...04 SONIC Warnings 42 International Warranty 49 Mobile Phone 51 Technical Information 53 Information and Explanation of Symbols 59 ...

Page 5: ...GUIDE CPx BTE The following Sonic hearing aid models are covered within this booklet Cheer 60 40 20 CR60 CPx with wireless functionality CR40 CPx with wireless functionality CR20 CPx with wireless functionality ...

Page 6: ...eeds If you have additional questions please contact your hearing care professional Indication for Use Intended Purpose The hearing aids are intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing The hearing aids are intended to be used by children 36 months and adults Important Notice The hearing aid amplification is uniquely adjusted and optimized to your p...

Page 7: ...ear piece This will make it easier for you to navigate through this booklet CPx with Thin Tube A hearing aid with a thin tube will have one of the following earpieces a dome or a Custom Mold CPx with Earhook A hearing aid with an earhook will have an earmold as an earpiece Instant Fitting Custom Fitting Open Dome Bass Dome Double Vent Bass Dome Single Vent Power Dome Custom Mold Lite Tip ...

Page 8: ... T E V R _ I L U _ C l e a n i n g E a r m o l d A t t a c h M i c r o B T E _ B W _ H I Bernafon Veras IFU micro BTE VR_ILU_microBTEwithHook_BW_HI 7 1 Multi Control 2 Microphone 2a Second microphone 3 Earhook 4 Earmold tubing 5 Earmold 6 Battery door 7 Direct Audio Input with an optional DAI adapter ...

Page 9: ...1 2a 2 3 4 5 6 7 Bernafon Veras IFU micro BTE VR_ILU_microBTEwithSpira_BW_HI 8 9 1 Multi Control 2 Microphone 2a Second microphone 3 Adapter 4 Thin tube 5 Sound outlet 6 Dome Open Dome shown 7 Ear grip 8 Battery door 9 Direct Audio Input with an optional DAI adapter ...

Page 10: ...ery door fully open but do not force it A Remove the sticker from the new battery B Place the battery into the empty compartment The sign on the battery should face up C For maximum power allow the battery to be aired for 30 seconds before placing it into the empty compartment VR_ILU_BatteryReplacementMicroBTEin_BW_HI Bernafon Veras IFU micro BTE A B C ...

Page 11: ...e Use the magnetic end to remove and insert batteries The MultiTool is provided by your hearing care professional MultiTool Important Notice Your MultiTool has a built in magnet Keep the MultiTool 30 cm away from credit cards and other magnetically sensitive devices ...

Page 12: ... Turning the Hearing Aid ON Close the battery door completely You should notice a click The hearing aid is now ON Never use excessive force to open or close the battery door Click ON VR_ILU_OnOffFunctionMicroBTE_BW_HI ...

Page 13: ...has been programmed individually for your right or left ear You will see a color marking inside the battery door This can help you to distinguish between the left and right hearing aid Bernafon Veras IFU micro BTE VR_ILU_Left rightEarMarkingMicroBTE_BW_HI Red right Blue left ...

Page 14: ...rmold hold it with the left hand Hold the earmold so that the canal part is pointing at the ear canal entrance and the frame of the earmold is pointing straight up Insert the canal part into the ear canal aiming slightly up and back not straight into the ear Then twist back slightly to press the frame of the earmold into the hollow part of the ear ...

Page 15: ...back and behind the top fold of your ear The earmold should seal into all folds of the ear Then tuck the hearing aid over behind your ear making sure that the tubing is not twisted It takes patience and practice to insert your earmold correctly If you have difficulty please consult your hearing care professional VR_ILU_InsertingMicroBTEhook2_BW_HI Bernafon Veras IFU micro BTE ...

Page 16: ...t from your ear insert the dome further If the ear grip is sticking out it has not been positioned correctly Try adjusting it again Important Notice If the dome is not on the tube when removed from the ear the dome might still be in the ear canal Consult your hearing care professional for further instructions Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira3_BW_HI Bernafon Veras IFU micr...

Page 17: ...i Control a short press less than 1 second Repeat until you reach the desired loudness The hearing aid will click to confirm that the volume has been changed and then will beep when you reach the programmed maximum or minimum You may hear a beep when you return to the preset loudness level in your hearing aid Please ask your hearing care professional for further information Short press Bernafon Ve...

Page 18: ...omatically returns to a preset loudness level when it starts the battery is low or when the program is changed If you find that the volume is not adequate your hearing care professional may need to adjust your hearing aid settings ...

Page 19: ... medium press about 1 second on either the upper or lower button on the Multi Control will change the program The number of beeps you hear will tell you which program you are in Medium press Bernafon Veras IFU micro BTE VR_ILU_MultiControlMicroBTE_BW_HI ...

Page 20: ...earing care professional depending on your hearing aid Please ask your hearing care professional about the programs that are available with your hearing aid Available Programs to be filled in by your hearing care professional Program Beeps Function 1 1 2 2 3 3 4 4 ...

Page 21: ...ith your hearing aid A long press about 2 seconds on the push button will cause your hearing aid to mute To un mute the hearing aid give any control on the hearing aid a push Important Notice Do not use the mute function as an off switch as the hearing aid still draws from the battery in this mode Long press Bernafon Veras IFU micro BTE VR_ILU_MultiControlMicroBTE_BW_HI ...

Page 22: ...he frame of the earmold and twist it forwards Gently pull the earmold straight out of the ear holding on to the frame of the mold Step 7b Removing your Hearing Aid with a Thin Tube Grasp the bend of the thin tube and gently pull the tube and dome out of your ear Lift the hearing aid from behind your ear Do not remove the earmold or thin tube and dome by pulling on the hearing aid This could discon...

Page 23: ...d is now OFF Step 9 Changing the Battery When the battery is running out the hearing aid will beep at regular intervals You should be prepared to replace the battery The time until the hearing aid stops working depends on the battery type and manufacturer Mercury free batteries generally cause earlier warning beeps Click OFF ...

Page 24: ...to open the door Insert the screwdriver into the slit in the bottom of the hearing aid and push the door to open Bernafon Veras IFU micro BTE VR_ILU_TamperResitantBatteryDrawerCompactBTE_BW_HI Important Notice Avoid excessive force to open the battery drawer when in the locked position Do not force the battery drawer beyond its fully opened position Make sure to insert the battery correctly Please...

Page 25: ...red Telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed Auto Telephone can automatically activate a phone program in the hearing aid if your telephone has a dedicated magnet This symbol or a similar sign should be displayed wherever a permanent loop has been installed The magnet needs to be placed at your telephone next to the sound outl...

Page 26: ...s mounted to your hearing aid and via a cable connected to an external sound source FM receiver allows your hearing aid to receive signals directly from an external wireless FM transmitter Important Notice When the DAI is connected to an audio source plugged into a wall outlet the audio source must comply with IEC 60950 1 IEC 60065 or equivalent safety standards ...

Page 27: ...e consult your hearing care professional or watch our instructional videos available on our website www sonici com in the section Product Support General Care Instructions Treat your hearing aid like any other delicate electronic device check the safety guidelines on page 48 and make sure that the hearing aid and the speaker do not come in contact with moisture or water Always clean and dry your h...

Page 28: ...move the battery Gently wipe off any water in the battery door Let the hearing aid dry with the battery door open for approximately 30 minutes Insert a new fresh battery and close the battery door Your hearing aid should work normally again Important Notice Do not wear your hearing aid while showering or participating in water activities Do not immerse your hearing aid in water or other liquids ...

Page 29: ...r dome Open the battery door fully to allow air to circulate A dry storage kit is recommended to remove any moisture that may have accumulated in the hearing aid Always remove zinc air batteries before drying your hearing aid with a drying kit Drying out zinc air batteries shortens their lifetime Important Notice Use a soft dry cloth to clean the hearing aid It must never be washed or immersed in ...

Page 30: ...ause skin irritations A How to Clean Your Earmold You should wash your earmold regularly However the hearing aid itself must never be washed or allowed to get wet Handle your hearing aid over a soft surface to avoid damage in case you drop it Disconnect the earmold from the hearing aid by grasping the end of the hook firmly with one hand and grasping the tubing firmly with the other hand A ...

Page 31: ...ook Gently clean the earmold in warm soapy water Rinse the earmold and allow it to dry completely Use an air puffer to remove any remaining moisture in the tubing B When re attaching the earmold to the hearing aid it is important to position it correctly A B ...

Page 32: ...nect the thin tube connector from the hearing aid adapter by pulling it off A Use a soft dry cloth or tissue to clean the outside of the thin tube and dome To remove wax from the thin tube insert the cleaning wire at the connector end Push the wire all the way into the thin tube until it comes out through the dome B Pull the cleaning wire out through the dome and discard it B ...

Page 33: ...33 USER GUIDE CPx BTE Reattach the thin tube connector to the hearing aid adapter by pushing the thin tube connector into the hearing aid adapter A Thin tube connector Hearing aid adapter A B ...

Page 34: ...r hearing care professional has selected a vented dome for your hearing aid use the cleaning wire to remove the wax from the vents C Clean_SpiraflexDome4 C To avoid blocking the thin tube do not use water to clean it ...

Page 35: ... in your ear piece Press the brush through the hole Twist the brush slightly to clean the vent The MultiTool is provided by your hearing care professional The wax filter in the ear piece should be replaced when clogged or when the hearing aid does not sound normal Use the wax filter delivered by your hearing care professional Vent Wax filter ...

Page 36: ...are professional Spare domes may be obtained from your hearing care professional Clean your hands thoroughly before replacing the dome Never change the dome with wet or dirty fingers Remove the old dome by pulling it off the end of the thin tube A Push a new dome as far as possible onto the thin tube When attached correctly the dome should touch the plastic ring around the thin tube B A B ...

Page 37: ...scolored stiff or brittle it should be replaced Hold the hearing aid by the hearing aid adapter and grasp the thin tube close to the connector Pull firmly to remove the old tube Attach the new thin tube by pushing it firmly into the connector Thin tube connector Hearing aid adapter ...

Page 38: ... noise Check if the volume level is too soft and adjust by increasing the volume level with the optional remote control or SoundGate if available If you have no volume at all check whether the hearing aid is in mute position If the problem still occurs check that the battery door is closed completely Also check if the battery is inserted correctly If the problem still remains change the battery If...

Page 39: ...battery If the problem still remains contact your hearing care professional Hearing aid switches from ON to OFF periodically Your battery is running down Please change the battery Hearing aid beeps without any action from you Your battery is running down Please change the battery Other problems with your hearing aid If other problems occur with your hearing aid which are not listed contact your he...

Page 40: ... connection to mobile phones music players etc SoundGate Mic for wireless external microphone connection via the SoundGate TV Adapter for wireless connection to your television via the SoundGate Phone Adapter for wireless connection to your landline phone via the SoundGate DAI and FM Adapters Tamper resistant battery door recommended when fitting infants small children and vulnerable persons For f...

Page 41: ...U_WearingPositionNeck_HI 18 SN2_ILLU_AudioCableTelevisionAdapterToTelevision_HI 45 SN2_ILLU_SoundgateTopOfTelevisionAdapter_HI 47 SN2_ILLU_SoundgateToMobileOneMeter_HI 37 Call Phone Adapter TV Adapter SoundGate Remote Control Bluetooth enabled devices SoundGate Mic ...

Page 42: ...correct use Consult your hearing care professional if you experience unexpected operations or events with your hearing aid Please note that a hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Furthermore note that in most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it ...

Page 43: ... be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves Batteries have occasionally been mistaken for pills Therefore check your medicine carefully before swal lowing any pills Most hearing aids can be supplied with a tamper resis tant battery drawer upon request This is strongly recommended for infants small children and people with learn...

Page 44: ... notice Keep this in mind when you depend on warning sounds e g when you are in traffic The hearing aids may stop functioning for instance if the batteries have expired or if the tubing is blocked by moisture or ear wax Active Implants Caution must be taken with active implants If your hearing aid has a wireless transmission keep the hearing aid at least 15 cm away from the implant e g do not carr...

Page 45: ...cemakers on use with magnets If you have an active brain implant please contact the manufacturer of your implantable device for information about the risk of disturbance Explosives The power source in your hearing aid has insufficient energy to cause fire in normal usage conditions The hearing aid has not been tested for compliance with international standards concerning explosive environments We ...

Page 46: ...ring aid must not be dried in microwave ovens or other ovens The chemicals in cosmetics hairspray perfume after shave lotion suntan lotion and insect repellent can damage your hearing aid Always remove your hearing aid before applying such products and allow time to dry before putting it on Power Instrument Special care should be exercised in selecting fitting and using a hearing aid where maximum...

Page 47: ...aids may in rare cases cause a skin irritation or other side effects Please seek consultation with a physician if these conditions occur Interference Your hearing aid has been thoroughly tested for inter ference according to the most stringent international standards However interference with your hearing aid and other devices may occur e g some mobile telephones citizens band systems and shop ala...

Page 48: ...equivalent safety stan dards Safety Information Hearing aids should be adjusted by a trained hearing care professional Never insert cleaning tools into the sound outlet or microphone inlet This could damage the hearing aid Remove your hearing aid before sleeping Keep your hearing aid in the case for protection when you are not wearing it Be aware of the possibility that the directional micro phone...

Page 49: ...re to corrosive conditions physical changes in your ear damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void it The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods Your hearing care professional may have issued a warranty that goes be...

Page 50: ...50 SONIC Do not attempt to repair your hearing aid yourself Date Model Warranty period Model L Model R Serial no Serial no Battery size Battery size Hearing Centre ...

Page 51: ... of the rating for the mobile phone emissions A sum of 4 would indicate that the combination of wireless device and hearing aid is usable a combined rating that equals 5 would provide normal use a combined rating of 6 or greater would indicate excellent performance Whereas all hearing aids have acoustic coupling only the larger instruments have the physical space for telecoil inductive coupling Th...

Page 52: ...s categories and system classifications are based upon the best information available but it cannot be guaranteed that all users will be satisfied The immunity of all Sonic hearing instrument models covered by these instructions for use is at least M2 T2 Important Notice The performance of individual hearing instruments may vary with individual cell phones Therefore please try this hearing instrum...

Page 53: ...e radio system is well below international emission limits for human exposure For comparison the radiation of the hearing aid is lower than unintended electromagnetic radiation from for example halogen lamps computer monitors dishwashers etc The hearing aid complies with international standards concerning Electromagnetic Compatibility Due to the limited space available on the hearing aid all relev...

Page 54: ...ustry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ...

Page 55: ...d in this booklet are in compliance with Directives 93 42 EEC 1999 5 EC and 2011 65 EU The full text of the declaration of conformity is available at the following internet address www sonici com 0543 0682 Waste from electronic equipment must be handled according to local regulations E2832 ...

Page 56: ...56 SONIC Notes ...

Page 57: ...57 USER GUIDE CPx BTE Notes ...

Page 58: ...58 SONIC Notes ...

Page 59: ...s that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the hearing aid is specified as applied part of Type B IP58 This symbol indicates the class of protections against harmful ingress of water and particulate matter according to EN 60529 1991 A1 2000 IP5X indicates dust protection IPX8 indicates the protec...

Page 60: ...teries according to your local regulations or return them to your hearing care professional for disposal This symbol indicates to follow the instructions for use in this booklet E2832 EMC and Radio communications compliance label Australia and New Zealand Manufacturer Keep dry REF Catalogue number SN Serial number Authorised Representative in the European Union ...

Page 61: ...61 USER GUIDE CPx BTE Temperature Humidity Operating Conditions 1 C 40 C 5 93 Non condensing Storage and transportation conditions 25 C 60 C ...

Page 62: ...160801 UK ...

Page 63: ... 15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo ...

Page 64: ...A 1 888 423 7834 Sonic AG Morgenstrasse 131 3018 Bern Switzerland 41 31 560 21 21 Australia Sonic Innovations Pty Ltd Wholesale and Equipment Division Suite 4 Level 4 Building B 11 Talavera Rd North Ryde NSW 2113 Australia 61 2 9857 8288 Canada Sonic Innovations Canada 500 Trillium Drive Unit 15 Kitchener Ontario N2R 1A7 1 800 667 7664 New Zealand Sonic Manufacturing Level 7 142 Lambton Quay Welli...