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Warranty
The 7-Year motor, 1-Year parts warranty applies to purchases made from authorized retailers of
Soniclean. Warranty coverage applies to the original owner and to the original product only and is not
transferable.
Soniclean warrants that the suction motor shall be free from defects in material and workmanship for a
period of 7 years from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in this instruction manual, subject to the following
conditions and exclusions.
Soniclean warrants that the unit shall be free from defects in material and workmanship for a period of
1 year from the date of purchase when it is used under normal household conditions and maintained
according to the requirements outlined in this instruction manual, subject to the following conditions
and exclusions.
WHAT IS COVERED IN MY WARRANTY?
If the suction motor is deemed defective, in Soniclean’s sole discretion,
it
will be repaired or replaced
for up to 7 year
s
from the original purchase date.
If the original unit and/or non-wearable components
is deemed defective, in Soniclean’s sole discretion,
it
will be repaired or replaced for up to 1 year from
the original purchase date. In the rare event that a replacement unit is issued, the warranty coverage
ends six months following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is greater. If the unit is replaced, Soniclean reserves the right to replace the unit
with one of equal or greater value.
WHAT IS NOT COVERED IN MY WARRANTY?
Normal wear and tear of wearable parts such as
filter bags, ULPA filters
etc., which require regular
maintenance and/or replacement to ensure the proper functioning of your unit are not covered by
this warranty.
Any unit that has been tampered with or used for commercial
cleaning
purposes.
Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by or resulting from damages from shipping or from repairs, service or alteration
to the product or any of its parts which have been performed by a repair person not authorized by
Soniclean.
Products purchased, used or operated outside of North America.
Operating the vacuum without using
genuine Soniclean C2 filter bags motor protection filter
.
PROBLEMS WITH YOUR UNIT
?
HOW TO GET SERVICE
?
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit sonicleanusa.com for product care/maintenance self-help. Our
c
ustomer
s
ervice
and product specialists are also available at (954) 500-0907 to assist with product support and
warranty service options.
HOW TO INITIATE A WARRANTY CLAIM
?
To initiate a warranty claim, please visit: www.sonicleanusa.com/support. Return and packing
instruction information will be provided at that time.
For more information on which parts are classified as wearable and non-wearable, please visit
sonicleanusa.com/warranty. This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental
or consequential damages, so the above may not apply to you.
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