Troubleshooting SonicWALL CDP
231
SonicWALL CDP 6.0 Administrator’s Guide
Step 4
In the Volume Shadow Copy Properties window, select
Manual
from the
Startup type
drop-
down list.
Step 5
Click
OK
.
VSS Writer Service
By default on Windows Server 2003 SBS, the VSS Writer service is disabled. To ensure that
the SonicWALL CDP Agent can discover Microsoft Exchange and SQL applications, the VSS
Writer service must be enabled.
To enable the VSS Writer service, perform the following steps:
Step 1
Select
Start > Run
, type
regedit
, and then click
OK
.
Step 2
In the Registry Editor, locate and then double-click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
Step 3
Double-click the
Disable Exchange Writer
value.
Step 4
In the
Value
data text box, change the value from
1
to
0
, and then click
OK
.
Step 5
Quit the Registry Editor.
Step 6
Open the Windows Services window by selecting
Start > Administrative Tools > Services
.
Step 7
Stop and then restart the Microsoft Exchange Information Store service.
Symptom: A Permission Denied error is seen when restoring User Mailboxes
•
Verify that you are logged in as “cdpadmin” to the system on which you are trying to restore
the user mailboxes. Logging in as “Administrator” and then accessing the Exchange User
Mailbox application with “cdpadmin” privileges does not work.
Summary of Contents for CDP 6.0
Page 15: ...xiv SonicWALL CDP 6 0 Administrator s Guide...
Page 99: ...Creating a Global Policy 84 SonicWALL CDP 6 0 Administrator s Guide...
Page 215: ...Recovering Data from Microsoft SQL Server 200 SonicWALL CDP 6 0 Administrator s Guide...
Page 229: ...Replacing the Downstream CDP Appliance 214 SonicWALL CDP 6 0 Administrator s Guide...
Page 267: ...Contributors 252 SonicWALL CDP 6 0 Administrator s Guide...
