Warranty & Safety
Sonifex Net-Log User Handbook
6
Returning the Warranty Card
In order to register the date of purchase so that we can keep you informed of any design improvements or modifications,
it is important to complete the warranty registration document that is enclosed with you and return it to Sonifex Ltd in the
UK.
For your own records you should write down the serial number (which can be found on the rear of the Net-Log) and
software versions (which is found in the About menu screen of Net-Log-Win, which is accessed via the help menu).
Serial Number
……………………….
Net-Log-Win Version
V…………………………
Net-Log-Win Play Filter Version
V…………………………
Net-Log Base Version
V…………………………
Net-Log Version
V…………………………
Reporting Software Bugs
Whilst every effort has been made to ensure that the Net-Log-Win software is bug-free, it is possible that there are bugs
in the software. If you find any bugs, please report them to Sonifex because it helps us to improve the quality of the
product and we will usually be able to issue another version of software onto the Sonifex website for you to download and
upgrade your Net-Log.
Report any bugs by email to: netlog.support@sonifex.co.uk
When you report a bug, please add the following points:
•
The Net-Log serial number, the Software versions, and the License status you are using. All of which can be found in
the About menu screen (Figure 11.6).
•
If the bug is associated with Audio timing or data please include the data from the audio header screen (Figure 11.5)
•
A contact who we can get in touch with regarding the problem, together with a reply email address.
•
What you were doing when the bug occurred.
•
What actually happened, in as much detail as possible.
•
What you think the problem was caused by.
The more information you include, the easier it is to find the bug and cure it so please add as much information as you
can.
Unpacking the Net-Log
Each Net-Log is shipped in protective packaging and should be inspected for damage before use. Where an item is found
to have transit damage, notify your supplier immediately with all the relevant details of the shipment. Packing materials
should be kept for inspection and also for if the product needs to be returned.
Safety of Mains Operated Equipment
This equipment has been designed to meet the safety regulations currently advised in the country of purchase
and it conforms to the safety regulations specified by use of the CE Mark.
The power supply is rated to 95 - 265VAC at 47 – 63Hz with a fuse of 2A.
Warning: There are no user serviceably parts inside the machine. If you should ever need to look inside the unit, always
disconnect the mains supply before removing the equipment covers.
Fuse Rating
The Net-Log is supplied with a single fuse in the live conducting path of the power-in feed at the power supply. For
reasons of safety it is important that the correct rating and type of fuse is used. Incorrectly rated fuses could present a
possible fire hazard, under equipment fault conditions.
Power Cable and Connection
An IEC power connector is supplied with the Net-Log, which has a moulded plug attached – this is a legal requirement. If
no moulded plug has been supplied with your Net-Log, please contact your supplier, because an IEC connector is always
supplied from the Sonifex factory.
If for any reason, you need to use the Net-Log with a different power cable, you should use the following wiring guidelines
Wire Colour
Connection
Green, or green and yellow
Earth (E)
Blue, or Black
Neutral (N)
Brown, or Red
Live (L)
Summary of Contents for Net-Log
Page 1: ...Sonifex Net Log User Handbook...
Page 6: ...Contents Sonifex Net Log User Handbook...
Page 10: ...License Form Sonifex Net Log User Handbook 4...
Page 16: ...1 Introduction Sonifex Net Log User Handbook 10...
Page 24: ...3 Net Log Set up Installation Sonifex Net Log User Handbook 18...
Page 32: ...5 Recording Sonifex Net Log User Handbook 26...
Page 36: ...6 Playing Downloading Sonifex Net Log Win User Handbook 18...
Page 48: ...9 Serial Control Interface Sonifex Net Log Win User Handbook 30...
Page 56: ...11 The Administrator Sonifex Net Log Win User Handbook 38...
Page 62: ...13 Technical Specification Sonifex Net Log Win User Handbook 44...
Page 64: ...14 Glossary Sonifex Net Log Win User Handbook 46...