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8

Managing EPTT Calls

How do I activate EPTT in my Sonim XP6 phone?

EPTT service must be initialized on your phone, 

before making EPTT calls.

When you switch ON the phone, for the first time, 

you can activate your EPTT service by either:

1.  Select 

Menu > AT&T EPTT >

 Select 

Yes

 to activate 

EPTT service. 

OR
Simply press the 

Push-to-talk

 button on the left 

side of your phone.

2.  Once registered, 

“Client successfully activated”

 

message is displayed and the presence icon ( 

 ) is 

displayed at the top left corner of the home screen 

and the EPTT service is enabled. The EPTT service 

will retrieve EPTT contacts and groups if they exist 

for your company or corporation.

How to make an EPTT call?

To dial an EPTT call,

1.  Select the contact/group from 

EPTT contacts/

EPTT groups

, or from the 

Call history 

or from the 

F

avorite contacts/Favorite groups

.

2.  Press and hold the 

EPTT 

button.

3.  Continue to hold the 

EPTT 

button to speak.

4.  Release the 

EPTT 

button when you finish speaking.

5.  To end the call, press 

RSK 

and tap

 End call 

option 

on the screen or press the End key.

You can talk by tapping and holding the 

mic icon on the screen. The mic would 

turn green when you speak. When the 

other user speaks your mic would turn 

red. When no one is speaking the mic 

color would be grey.

What is one-to-one EPTT call?

This is a simple EPTT session where just one caller 

and one recipient are involved in the conversation. 

What is a Quick Group Call?

You can quickly make a single call to many contacts 

in the EPTT Contacts list. You can initiate a quick 

group call to maximum of 10 contacts. 

If there are DND and offline users among 

the selected contacts, only the available 

contacts will receive the call.

How do I block EPTT calls to my phone?

If you wish to completely block incoming EPTT calls, 

change your presence status to 

Do Not Disturb

Will I receive cellular call while in active EPTT call?

While receiving an incoming GSM call over and 

acitve EPTT session, the phone will vibrate as an 

indication.

You can accept or reject the incoming cellular call. If 

accepted, the EPTT call will be put on hold and will 

be activated after the cellular call is completed, if the 

EPTT session is still active.

Summary of Contents for XP6

Page 1: ...1 FAQ GUIDE SONIM XP6 English...

Page 2: ...r company and product names may be trademarks or registered trade marks of the respective owners with whom they are associated Reference Documentation For more information about any of the features di...

Page 3: ...3 Contents Push to talk General 4 Instant Personal Alerts 7 Managing EPTT Calls 8 Troubleshooting EPTT Issues 12 Sonim XP6 Features 14 Sonim XP6 Support 17...

Page 4: ...mber No the EPTT phone number is the same as your 10 digit mobile number But this number should be provisioned by the operator for EPTT to work Can I make receive an EPTT call without using the speake...

Page 5: ...each containing 30 members Corporate administrator for the company stores the corporate contacts to the phone Corporate administrator can add up to 1000 contacts and 100 corporate groups each containi...

Page 6: ...h for audio feature work When Use Bluetooth for audio is enabled the audio will be played through a paired Bluetooth device When disabled the audio will be played through phone loudspeaker By default...

Page 7: ...y screen or from the EPTT Contacts screen or in the favorite contacts screen and press the Alert soft key to send IPA How do I respond to an Instant Personal Alert When you receive an Instant Personal...

Page 8: ...RSK and tap End call option on the screen or press the End key You can talk by tapping and holding the mic icon on the screen The mic would turn green when you speak When the other user speaks your mi...

Page 9: ...red How can I set my status as Do Not Disturb You can set your status to Do Not Disturb by tapping on My status in EPTT call history screen Select Do Not Disturb in Set My status screen Follow the sam...

Page 10: ...T call screen to foreground the second press on this screen will end the call Why do we have Hide Offline option in the contact screen If you select Hide offline option all the contacts that are curre...

Page 11: ...pplication will now start using the mobile data if it is enabled Why do we have Hide Offline option in the contact screen If you select Hide offline option all the contacts that are currently offline...

Page 12: ...k ON to hear EPTT calls via loudspeaker The phone might be in silent mode and the option Mute may be enabled People cannot hear me on their EPTT phone Remember to press and hold the EPTT button and be...

Page 13: ...all EPTT floor control tones and EPTT audio when phone is in silent mode or vibrate only mode Ear piece routes all EPTT tones and EPTT audio through the earpiece when phone is in silent mode or silent...

Page 14: ...onim XP6 with other devices via Portable Hotspot To connect Sonim XP6 via portable Wi Fi Hotspot Navigate to System settings select More Select Tethering portable hotspot Enable Portable Wi Fi hotspot...

Page 15: ...alls only to phone numbers listed in the FDN list You will need the PIN2 from your network carrier to activate this feature Does XP6 support external SD card No XP6 does not support SD card Can my Son...

Page 16: ...Add new contacts in AT T address book Navigate to System settings Tap on AT T address book Option Sync How to switch between Google Keyboard and Flex T9 Text Input in the device Put the cursor in any...

Page 17: ...take about 5 working days before return shipment What should I do if a genuine Sonim XP6 Accessory is defective For Technical Support please contact Sonim 1 888 858 9460 Mo Fr 9 00 a m 6 00 p m EST o...

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