Sonnet Echo Express SE I, User Manual

7

Chapter 4 – Verify Connections Using System Information

Figure 9

Figure 10

A – Verify the Echo Express SE I is Recognized

1.

 With the Echo chassis powered and connected to the 

computer, turn on the computer.

2.

 From the Apple menu, select About This Mac; the 

System Information application will launch.

3.

 When the About This Mac window opens, click More 

Info; a summary of specifications will appear. 

4.

 Click System Report; a full report window will appear.

5.

 In the System Information window, click Thunderbolt 

under the Hardware header in the left column 

(Figure 9).

6.

 In the top right column under the Thunderbolt Device 

Tree header, you will see the computer, followed by 
Thunderbolt Bus, and then “Echo Express SE I TB2” 

(Figure 9). 

B – Verify the Installed Card is Recognized

1.

 Click PCI Cards under the Hardware header in the left 

column 

(Figure 10).

 2. 

At the top of the right column, the installed card is 
listed. By selecting the card, detailed information is 
listed. You should see “Yes” next to Driver Installed and 
Tunnel Compatible, otherwise the card or driver may 
not be Thunderbolt-compatible 

(Figure 10)

.

 Support  Note:

 If you do not see “Echo Express SE I 

TB2” listed, disconnect and reconnect the Thunderbolt 

cable between the computer and Echo Express SE I. Note 
that it is not necessary to shut down the computer before 
disconnecting and reconnecting the cable, so long as the 
installed card is Thunderbolt-compatible.

 Support  Note:

 While the Echo Express SE I 

expansion chassis requires no drivers, the installed 

card requires Thunderbolt-compatible drivers to enable its use.