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Chapter 1 – Introduction and System Requirements

Preparing to Use the Echo Express Chassis With a 

Mac Computer

The drivers required to support the Echo Express chassis are 
installed as part of macOS; there are no preparation steps beyond 
updating your computer to macOS 10.12.6 or newer. 

Preparing to Use the Echo Express Chassis With a 

Windows Computer

 

1

. Update Windows. You must use Windows 10, 64-Bit 

Version 

1703 

or newer (also called the Creator’s Update). To check the 

version number, type winver in the search bar and click enter.

 

2

. Update your computer’s BIOS to the latest version. If you 

need help updating your BIOS, contact your computer 
manufacturer.

 

3

. Update your Thunderbolt Bus Driver to the latest version; 

you will need version 16.3.61.275 or newer. To check 
your driver version, go to Settings:Apps:Thunderbolt(TM) 
Software and you will see the version number. If it is not 
16.3.61.275 or newer, then you need to update it. Check with 
your computer manufacturer for an update.

Introduction

Congratulations on your purchase! The Echo Express SE III is 
a Thunderbolt 3 expansion system for PCIe cards. Through its 
PCIe slots, you may connect three adapter cards to any Mac

®

 or 

Windows

®

 computer with Thunderbolt 3 ports to expand its 

capabilities and add connectivity beyond what’s offered through 
its native ports. 

Mac Compatibility

• Macs with Thunderbolt 3 ports
•  Macs with Thunderbolt 2 or Thunderbolt ports and Apple 

Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter (sold 

separately)

•   macOS

®

 10.12.6+  

macOS High Sierra compatible

Windows Compatibility

• PCs with Thunderbolt 3 ports
•  64-bit editions of Windows 10, Version 1703 (Creator’s Update) 

or newer

Important Note

: Windows computers require the latest BIOS 

and Thunderbolt drivers to support this product. Check with 
your computer manufacturer for update information.

System Requirements

While the Echo Express SE III requires no drivers, most expansion 
cards you install do; Thunderbolt-compatible drivers to enable 
them to work properly through the Thunderbolt interface are 
required. More information on which cards are compatible with 
Echo Express SE III is available at: http://sonnettech.com/support

Summary of Contents for Echo Express SE III

Page 1: ...n Please check the Sonnet website for the latest documentation 1 Go to www sonnettech com support kb kb php 2 Click the Thunderbolt Product link 3 Click the Echo Express SE III link and then click the Documentation link 5 Click the Echo Express SE III User s Guide English link and then check the Document Version information If the version listed is later than this document revision B click the Dow...

Page 2: ...ss SE III Inner Assembly Power Adapter and Cord Thunderbolt 3 40Gbps Cable Thunderbolt Connector Retainer Clip 3 PCIe Card Installation and Chassis Setup Steps 5 4 Complete Setup and Configuration 8 Setup and Configuration Steps Mac Users Setup and Configuration Steps Windows Users 5 Tips General Information and Known Issues 10 Tips General Information Known Issues 6 Saftety Precautions FCC Compli...

Page 3: ... an update Introduction Congratulations on your purchase The Echo Express SE III is a Thunderbolt 3 expansion system for PCIe cards Through its PCIe slots you may connect three adapter cards to any Mac or Windows computer with Thunderbolt 3 ports to expand its capabilities and add connectivity beyond what s offered through its native ports Mac Compatibility Macs with Thunderbolt 3 ports Macs with ...

Page 4: ...is must also be powered on before the Echo chassis power indicator will light up 2 Thunderbolt 3 Ports Connect the included Thunderbolt cable or comparable Thunderbolt 3 40Gbps cable between either port and your computer s Thunderbolt port or other Thunderbolt device in the chain connected to the computer The second port may be used to connect to another Thunderbolt peripheral device display s or ...

Page 5: ...ace Card This is installed into its own slot and may not be moved to another slot 6 Port Access Covers These cover openings in the chassis when PCIe slots are unoccupied Echo Express SE III Inner Assembly 1 Fan The temperature controlled fan provides cooling for the installed PCIe cards and the chassis supporting Thunderbolt circuitry It operates quietly when the card is running cool and automatic...

Page 6: ...n where the product was purchased Thunderbolt 3 40Gbps Cable Connect this cable between the Echo Express SE III and your computer or other Thunderbolt device in the chain connected to the computer Thunderbolt Connector Retainer Clip This secures a Thunderbolt 3 connector plugged into the Echo chassis Thunderbolt 3 port to prevent accidental cable disconnection This clip is compatible with the incl...

Page 7: ... gently grasping its faceplate by the edges and pulling Figure 2 Set aside the outer case 4 Turn the inner assembly on its side with the PCIe slots facing up Remove and set aside the screw securing a port access cover from the Echo Express SE III chassis inner assembly Figure 3 5 Remove and set aside the loose port access cover Figure 3 6 Repeat steps 4 and 5 as necessary with the remaining port a...

Page 8: ...s upright position Place your hand on top of the outer case and then gently insert the inner assembly back into the outer case Figure 5 12 Turn the Echo Express SE III chassis upside down and then using the four screws you removed previously secure the outer case to the inner assembly do not overtighten the screws Figure 6 WARNING When handling computer products take care to prevent components fro...

Page 9: ...s plugged in securely Note that the power adapter s power indicator will light at this time 16 Connect the power adapter cable to the Echo Express SE III s 12V power socket Note that the power indicator on the Echo Express SE III chassis will not light until the computer and any other Thunderbolt device connected between it and the Echo chassis is powered on Support Note Sonnet s ThunderLok 3 Thun...

Page 10: ...PCI under the Hardware header in the left column Figure 9 2 At the top of the right column the installed cards are listed if not you may to install drivers before the cards are recognized Click one of the cards you should see Yes next to Driver Installed and Tunnel Compatible otherwise the card or driver may not be Thunderbolt compatible Figure 9 C Install Card Drivers If Necessary 1 Launch a web ...

Page 11: ... an Approve New Thunderbolt Devices window appears From the drop down menu select Always Connect and then click OK 3 Right click the Windows Start button and then select Manage the Computer Management window appears 4 In the Computer Management window click the category of each card type you installed to expand the listing a generic adapter listing will appear After their drivers are installed the...

Page 12: ...r connected peripheral devices requiring extra power the Echo chassis provides up to 15 watts of power to bus powered devices Using the Echo Express SE III to Charge Your Notebook or Laptop Computer Apple MacBook Pro computers with Thunderbolt 3 and some PC laptops with Thunderbolt 3 may be charged via one of the Echo chassis Thunderbolt 3 ports via 15W Power Delivery but some PC laptops will not ...

Page 13: ...pport Register your product online at http registration sonnettech com to be informed of future upgrades and product releases SAFETY PRECAUTIONS Please read this section carefully before proceeding These precautions explain the correct and safe use of this device thereby helping to prevent injury to you or others and also help you to minimize the risk of damaging the device Warnings Always follow ...

Page 14: ...ac the Mac logo MacBook Pro and macOS are trademarks of Apple Inc registered in the United States and other countries Thunderbolt 3 and the Thunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Other product names are trademarks of their respective owners Product specifications subject to change without notice Printed in the USA UG ECHO EXP SE3 E B 020218 ...

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