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15. Service and warranty
Local warranty
Please ask the hearing care professional where you
purchased your hearing device and charger about
the terms of the local warranty.
International warranty
Sonova AG offers a one year limited international
warranty, valid from the date of purchase. This
limited warranty covers manufacturing and material
defects in the hearing device and charger
respectively, but not accessories such as SlimTubes,
earpieces, external receivers. The warranty only
comes into force if a proof of purchase is shown.
The international warranty does not affect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their office.
Serial numbers
Hearing device left side:
Hearing device right side:
Charger BTE RIC:
Date of purchase:
Authorized hearing care professional (stamp/signature):
