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49
Problem
Causes
What to do
Indicator light on hearing
device is solid red while
hearing device is in the
charger
Dirty charging contacts
Clean the contacts of the hearing device and the charger
Hearing device is out of its operating
temperature range
Warm hearing device up. Operating temperature range is +5° to +40°
Celsius (+41° to +104° Fahrenheit)
Faulty battery
Contact your hearing care professional
Indicator light on hearing
device remains solid green
after removal from the
charger
Indicator light on the hearing device was
red when hearing device was placed into
the charger
Reboot the hearing device (chapter 11)
Battery does not last the
whole day
Shortened battery life
Contact your hearing care professional. A battery replacement may
be required