Sonova Phonak Virto B30, User Manual

Page 1: ...User Guide B90 B70 B50 B30 Phonak Virto B ...

Page 2: ...70 10 Phonak Virto B70 312 Phonak Virto B70 13 Phonak Virto B50 10 O Phonak Virto B50 10 Phonak Virto B50 312 Phonak Virto B50 13 Phonak Virto B30 10 0 Phonak Virto B30 10 Phonak Virto B30 312 Phonak Virto B30 13 CE mark applied 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 This user guide is valid for ...

Page 3: ...12 NW O Phonak Virto B90 10 NW O Phonak Virto B70 312 NW O Phonak Virto B70 10 NW O Phonak Virto B50 312 NW O Phonak Virto B50 10 NW O Phonak Virto B30 312 NW O Phonak Virto B30 10 NW O CE mark applied 2017 2017 2017 2017 2017 2017 2017 2017 ...

Page 4: ......

Page 5: ...o B 10 O c Phonak Virto B 10 c Phonak Virto B 312 NW O c Phonak Virto B 312 c Phonak Virto B 13 Battery size 10 10 10 312 312 13 If no box is checked and you do not know the model of your hearing aid please ask your hearing care professional Your hearing care professional ...

Page 6: ...and are designed to keep you connected to the beauty of sound We thank you for making such a great choice and wish you many years of listening pleasure Please read the user guide carefully to make sure that you understand and get the best out of your hearing aids For more information about features and benefits simply contact your hearing care professional Phonak life is on www phonak com ...

Page 7: ...id 7 Removing the hearing aid 8 Push button 9 Volume control 10 Adjusting Virto B 10 NW O with Phonak MiniControl Further Information 11 Care and maintenance 12 Wireless accessories 13 Service and warranty 14 Compliance information 15 Information and description of symbols 16 Troubleshooting 17 Important safety information 8 10 12 13 14 16 17 19 20 21 23 26 29 31 36 40 42 ...

Page 8: ...hanging batteries Blue marking for left hearing aid Red marking for right hearing aid Remove the sticker from the new battery and wait two minutes Left Right Open the battery door Place battery in the battery door with the symbol facing upwards 1 2 3 ...

Page 9: ...odels with this option only The push button on your hearing aid can have various functions Models with this option only To increase the volume turn the volume control forwards To decrease the volume turn the volume control backwards Off On ...

Page 10: ...ls on page 5 Or comparing your hearing aid with the following shown models Pay attention to the shape of the hearing aid and if a volume control is present Virto B 10 O and B 10 NW O Custom made shell Battery door Push button optional Removal handle Sound outlet wax protection system Virto B 312 NW O Sound outlet wax protection system Custom made shell Battery door ...

Page 11: ...on Removal handle Sound outlet wax protection system Virto B 312 Virto B 13 Battery door Push button Sound outlet wax protection system Custom made shell Volume control optional Battery door Custom made shell Push button Sound outlet wax protection system Volume control optional ...

Page 12: ...or blue marking to tell you if it is a left or a right hearing aid The color mark is located on the battery door on the shell text printed in red or blue or shell is colored red or blue Blue marking for left hearing aid Red marking for right hearing aid ...

Page 13: ...13 4 On Off The battery door is also the on off switch 1 2 Closed battery door hearing aid is on Opened battery door hearing aid is off When you switch on the hearing aid you may hear a start up melody ...

Page 14: ...ow You will have approximately 30 minutes to change the battery this can vary depending on the hearing aid settings and battery We recommend that you always have a new battery on hand If it is difficult to close the battery door Check that the battery is inserted correctly and the symbol is facing upwards If the battery is not inserted correctly the hearing aid will not work and the battery door c...

Page 15: ...005ZD 7005ZD 7002ZD 7002ZD 7000ZD Replacement battery This hearing aid requires zinc air batteries Identify the correct battery size 10 312 or 13 by Checking Your hearing aid details on page 5 Checking the marking on the inner side of the battery door Checking the following table Please ensure you use the correct type of battery in your hearing aids zinc air Please also read chapter 17 2 for furth...

Page 16: ...16 6 Putting on the hearing aid all models 1 Take your hearing aid up to your ear and place the ear canal part into your ear canal ...

Page 17: ...17 7 Removing the hearing aid 7 1 Removing the hearing aid with a removal handle 1 Hold the removal handle and carefully pull the hearing aid up and out of the ear ...

Page 18: ...e and gently press your ear upward to push the hearing aid out of the canal In order to help it along make chewing movements with your jaw Grasp the protruding hearing aid and remove it 7 2 Removing the hearing aid without a removal handle ...

Page 19: ... push button on your hearing aid can have various functions or is not active This depends on the programming of the hearing aid which is indicated in your individual Hearing aid instructions Please ask your hearing care professional for this printout ...

Page 20: ...ntrol Models with this option only To increase the volume turn the volume control forwards To decrease the volume turn the volume control backwards The volume control can be disabled by the hearing care professional ...

Page 21: ...tion with MiniControl can have various functions or can remain inactive This depends on your individual settings which are indicated in your individual Hearing aid instructions Please ask your hearing care professional for this print out To use the MiniControl unscrew the magnet from the keychain housing and hold it inside the ear canal without touching the hearing aid MiniControl magnet Keychain ...

Page 22: ...medical device Do not place the MiniControl neither open nor closed in your breast pocket Keep a distance of at least 15 cm 6 inches between the MiniControl and any medical device While the hearing aid is on hold the magnet inside the ear canal without touching the hearing aid Promtly remove the magnet as soon as your Virto B 10 NW O is in the desired program or the volume is ideal for you ...

Page 23: ...formance and a long service life Please use the following specifications as a guideline For further information regarding product safety see chapter 17 2 General information Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products may damage it ...

Page 24: ...er soap etc to clean your hearing aids If your hearing aid is performing weakly or fails to operate clean or replace the wax guard system If your hearing aid fails to operate after you have correctly cleaned or replaced your wax protection system and inserted new batteries contact your hearing care professional for advice Weekly For more in depth maintenance instructions or for more than basic cle...

Page 25: ...e membrane design completely protects your hearing aid from wax and moisture Cerustop wax guards are also commonly used as an alternative protection system Please ask your hearing care professional for detailed information on the use of the wax protection system on your hearing aid SmartGuard ...

Page 26: ...ntrol functionalities For advanced control they can be used with the Phonak RemoteControl App Audio sources e g MP3 Player computer laptop tablet can be connected to the streaming device via Bluetooth or audio cable Clipped onto the speaker s clothing for better understanding over distance Cell phone Phonak streaming device Phonak EasyCall II with cell phone Phonak RemoteMic MP3 Player Audio sourc...

Page 27: ...ormance to help you better understand in noise and over distance With Roger you can benefit from understanding every word in a noisy situation e g restaurants public areas and over distance discreet design speech transmission directly to your hearing aids with attached receiver or via your body worn receiver ...

Page 28: ...receiver option Note Only available for Virto B models with telecoil Some Phonak Roger microphones also support input from audio sources via Bluetooth or cable Bluetooth is a registered trademark owned by the Bluetooth SIG Inc ...

Page 29: ...warranty valid starting from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds and external receivers The warranty only comes into force if a proof of purchase is shown The international warranty does not affect any legal rights that you might have under applicable national legislation...

Page 30: ...ress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Serial number left side Serial number right side Date of purchase Authorized hearing care professional stamp signature ...

Page 31: ...r or the local Phonak representative whose address can be taken from the list on www phonak com Phonak worldwide locations 14 Compliance information Australia New Zealand Indicates a device s compliance with applicable Radio Spectrum Management s RSM and Australian Communications and Media Authority ACMA regulatory arrangements for the legal sale in New Zealand and Australia The compliance label R...

Page 32: ...ed under Phonak Virto B 10 O models M P SP USA FCC ID KWC ITEV10O Canada IC 2262A ITEV10O Phonak Virto B 10 models M P SP USA FCC ID KWC ITEV10 Canada IC 2262A ITEV10 Phonak Virto B 13 B 312 models M P SP UP USA FCC ID KWC ITEV13 Canada IC 2262A ITEV13 ...

Page 33: ... made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation ...

Page 34: ...can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV ...

Page 35: ...ting range Use case Magnetic field strength 3 m Integrated ferrite coil antenna inductive 10 6 MHz approx 500 kHz DQPSK Single channel radio 18 cm 7 Streaming of audio or command signal to receiving hearing aid on the other ear 20 5 dBµA m Radio information of your wireless hearing aid ...

Page 36: ...of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the hearing aid is specified as an applied part of Type B Indicates the medical device manufacturer as defined in EU Directive 93 42 EEC During transporta...

Page 37: ...user to pay attention to the relevant warning notices in these user guides Important information for handling and product safety The product is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides Indicates the manufacturer s serial number so that a specific medical device can be identified Operating conditions ...

Page 38: ...mperature during transportation and storage 20 to 60 Celsius 4 to 140 Fahrenheit Humidity during transportation Up to 90 non condensing Humidity during storage 0 to 70 if not in use See instruction in chapter 17 2 regarding drying the hearing aid after use Atmospheric pressure 200 hPA to 1500 hPa ...

Page 39: ...aring aid may not be thrown away as normal household waste Please dispose of old or unused hearing aids at waste disposal sites intended for electronic waste or give your hearing aid to your hearing care professional for disposal Proper disposal protects the environment and health ...

Page 40: ...d off Hearing aid not inserted correctly Earwax in ear canal Volume too loud Low battery Blocked sound outlet Volume too low Physical hearing condition has changed Indication for low battery Moisture on battery or hearing aid Problem Hearing aid not functioning Hearing aid whistles Hearing aid not loud enough or distorted Hearing aid plays two beeps Hearing aid switches on off intermittent ...

Page 41: ...t hearing aid correctly chapter 6 Contact your ENT GP or hearing care professional Decrease volume if volume control available chapter 8 9 Change battery chapter 1 5 Clean sound outlet Turn volume up if volume control available chapter 8 9 Contact you hearing care professional Change battery within the next 30 minutes chapter 1 5 Wipe battery and hearing aid with dry cloth ...

Page 42: ...not prevent or improve a hearing impairment resulting from organic conditions Infrequent use of a hearing aid does not permit a user to attain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading 17 Important safety information ...

Page 43: ...o the hearing aid that were not explicitly approved by Sonova AG are not permitted Such changes may damage your ear or the hearing aid Do not use the hearing aids in explosive areas mines or industrial areas with danger of explosions oxygen rich environments or areas where flammable anesthetics are handled Hearing aid batteries are toxic if they are swallowed Keep out of the reach of children indi...

Page 44: ... signals or noises coming from behind e g cars are partially or entirely suppressed This hearing aid is not for children below 36 months It contains small parts that can cause choking if swallowed by children Keep out of the reach of children individuals with cognitive impairment and pets If swallowed consult a physician or hospital immediately Do not make a wire connection from your hearing aid t...

Page 45: ... lines electrostatic discharge airport metal detectors etc Keep magnets i e battery handling tool EasyPhone magnet etc at least 15 cm 6 inches away from the active implant If using a Phonak wireless accessory consult the chapter Important safety information in your wireless accessory user guide Avoid strong physical impacts to the ear when wearing in the ear hearing aids The stability of in the ea...

Page 46: ...y Protect your hearing aid from heat never leave near a window or in the car Never use a microwave or other heating devices to dry your hearing aid Ask your hearing care professional about suitable drying methods When you are not using your hearing aid leave the battery door open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after use Store the hearin...

Page 47: ...an return used batteries to your hearing care professional The batteries used in these hearing aids should not exceed 1 5 Volts Please do not use silver zinc or Li ion lithium ion rechargeable batteries as these may cause severe damage to your hearing aids The table in chapter 5 explains exactly which type of battery your particular hearing aids require Remove the battery if you are not using your...

Page 48: ...m area before undergoing Medical or dental examination with X ray also CT scan Medical examinations with MRI NMRI scans generating magnetic fields Hearing aids don t need to be removed when passing security gates airports etc If X ray is used at all it will be in very low doses and will not affect the hearing aids Do not use your hearing aid in areas where electronic equipment is prohibited ...

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Page 52: ...Manufacturer Sonova AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland www phonak com 029 0516 02 V1 00 2017 06 FO Sonova AG All rights reserved Your hearing care professional ...