67
Troubleshooting
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and
select
. See
on page 5.
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see
SIM card lock
on
page 63.
Codes that you have entered do not
match. When you want to change a
security code, for example your PIN,
you have to confirm the new code.
See
SIM card lock
on page 63.
Y
our phone is in flight mode. See
Flight mode
on page 6.
Your phone is not receiving any
network signal, or the received signal
is too weak. Contact your network
operator and make sure that the
network has coverage where you are.
The SIM card is not working properly.
Insert your SIM card in another phone.
If this works, it is probably your phone
that is causing the problem. Please
contact the nearest Sony Ericsson
service location.
You are within range of a network, but
you are not allowed to use it.
However, in an emergency, some
network operators allow you to call the
international emergency number 112.
See
Emergency calls
on page 17.
PUK blocked. Contact operator.
You entered your personal unblocking
key code (PUK) incorrectly 10 times in
a row.
The battery that you are using is not a
Sony Ericsson-approved battery
.
See
Battery
on page 71.
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