Troubleshooting
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search
for Bluetooth information using
Windows Help and Support
. To open
Windows Help and Support
, click
Start
and
Help
and Support
.
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I connect to a Bluetooth device through a Personal Area Network (PAN)?
If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User (PANU)
mode, you cannot connect to the device through a PAN.
