35
GB
D:\SONY TV\SY17_KM_EU_IM_521\4689642521_GB\060ADD.fm
masterpage: Right
KDL-49WE7xx / 49WE6xx / 43WE7xx / 40WE6xx / 40RE4xx / 32WE6xx / 32W66xx / 32W61xx / 32RE4xx
4-689-642-
52
(1)
Additional Inf
o
rma
tion
GB
There are floors or walls between the wireless
router (access point) and TV.
If the problem persists even after checking the
above, try making a wired LAN connection.
Poor picture on Internet Video
Quality depends on the original video provided by
the internet contents provider and your
connection bandwidth.
Certain internet contents displays a loss of
detail, especially during fast-motion or dark
scenes
Video quality and picture size depend on
broadband speed and delivery by content
providers.
Good picture quality but no sound on the
internet contents
Quality depends on the original content provided
by the internet contents provider and your
connection bandwidth.
Due to the nature of Internet video, not all videos
will contain sound.
Your TV cannot connect to the server
Check the LAN cable or connection to your server
and your TV.
Check if your network is properly configured on
your TV.
A message appears stating that the TV cannot
connect to your network
Check the current network settings. Press
HOME
,
then select [Settings]
t
[System Settings]
t
[Set-up]
t
[Network]
t
[Network Set-up]
t
[View Network setting and status]. If all of your
network settings are “-”, your server may not be
connected properly. Check your network
connections and/or server’s instruction manual
for connection information.
Reconfigure your network settings.
If the LAN cable is connected to an active server
and the TV has acquired an IP address, check your
DLNA Certified™ media server’s connections and
configurations.
Note
Your IP address configuration can be viewed by
selecting the [View Network setting and status]
option.
DLNA Certified™ media server is inaccessible
although it is listed under [Media] in the
Home Menu
Check your LAN cable/connection or your server
connections. The TV may have lost connection
with the server.
Perform [Server Diagnostics] to check if your
media server is properly communicating with the
TV. Press
HOME
, then select [Settings]
t
[System
Settings]
t
[Set-up]
t
[Network]
t
[Home
Network Setup]
t
[Server Diagnostics].
When using the renderer function, music files
cannot be played back
Some applications display a photo file pre-
installed in the PC simultaneously with music
playback when using the renderer function.
Depending on the pre-installed photo file, music
playback may not be possible, but may become
possible by changing the photo file.
You could not connect Internet
Check that the LAN cable or AC power cord of the
router/modem* has been connected properly.
* Your router/modem must be set in advance to
connect to the Internet. Contact your Internet
service provider for router/modem settings.
You do not have YouTube ID
If you do not have a YouTube ID and password,
register them through the address below.
http://www.google.com/device
(You can also register a YouTube ID and password
from your PC.)
After registering your ID, you can use it
immediately.
The TV turns off automatically (the TV enters
standby/networked standby mode)
Check if the [Sleep Timer] is activated (page 25).
Check if the [Duration] is activated by [On Timer]
(page 25) or [Photo Frame Settings] (page 25).
Check if the [Idle TV power off] is activated
(page 28).
Some input sources cannot be selected
Select [AV Preset] and select [Always] of the input
source (page 26).
The remote control does not function
Replace the batteries.
HDMI equipment does not appear on [BRAVIA
Sync Device List]
Check that your equipment is compatible with
BRAVIA Sync Control.
Cannot select [Off] in [BRAVIA Sync Control]
If you have connected any audio system that is
compatible with BRAVIA Sync Control, you cannot
select [Off] in this menu. To change the audio
output to the TV speaker, select [TV Speakers] in
the [Speakers] menu (page 26).
General
