Sony BSV-M1 - StorStation NAS Server, Operating Instructions Manual

Page 1: ...SV M1 2001 Sony Corporation All rights reserved 4 660 419 12 1 Network Backup Server Operating Instructions Before operating the unit please read this manual thoroughly and retain it for future reference ...

Page 2: ... or Changing the System Administrator Password 14 Setting the Date and Time 15 Registering the ARCserve License with BSV M1 16 Registering the ARCserve License with the Backup Client 18 Making server settings using ARCserve 19 Saving Settings Backup 20 Shutting Down the System 20 Shutting Down the System from the Control Panel 20 Shutting Down the System from the Browser 21 LED Indicators 22 Chapt...

Page 3: ...7 Repairing the File System 47 System Restore 48 Restoring the Server to the Factory Default Configuration 49 List of Error Messages Sent by Alert Email 50 List of Error Logs 50 Troubleshooting 51 Main Specifications 52 Hardware 52 Glossary 54 Index 57 Program 2001 Sony Corporation Documentation 2001 Sony Corporation 2001 Sony Corporation Trademarks Sony and StorStation are trademarks or registere...

Page 4: ...through a web browser Features ARCserve ARCserve fromComputerAssociatesInternational Inc is usedforthebackup software ARCserve features an easy to use interface and high performance backup functions Supports backup on multiple platforms Can be used as a comprehensive backup server on computers with different operating systems such as Windows NT 4 0 Windows 2000 UNIX and Linux Rack mountable Using ...

Page 5: ...hard disk is being accessed E E E E System indicator LED Lights when the system is running normally F F F F Liquid crystal display Displays information such as the operating status When the server is idle a preset message is displayed G G G G Control buttons Used for controlling the server through the Control Panel Menu H H H H Ventilation holes Please be careful not to block the ventilation holes...

Page 6: ...e blocked overheating could lead to fire or other damage G G G G LAN connector Connect a 10Base T 100Base TX network cable here Prerequisite Knowledge for Using This Server As a prerequisite for using this server you should be familiar with computers and networks For example you need to understand the following terms A glossary of technical terms is included at the end of this manual TCP IP Commun...

Page 7: ...le Control the library unit from this server System Requirements The hardware and software required to control this server are as follows Computer for Setup and Management Prepare a computer that can run one of the following browsers Browser Software Microsoft Internet Explorer 5 0 for Windows Netscape Communicator 4 7 for Windows Netscape Communicator 4 7 for Macintosh Netscape Communicator 4 7 f...

Page 8: ...is Manual This manual explains how the system administrator can set up the server and make necessary settings For detailed information on using this server and the functions of the menu and buttons please refer to the Online Help together with this manual How To Use the Online Manual Displaying the Online Manual Click Online Document on the BSV M1 Administration Menu After the Online Document page...

Page 9: ...enu page 32 Quitting the Online Manual Click the Close button Example in Windows How To Use the Online Help Displaying the Online Help To display the Online Help for an individual screen in the BSV M1 Administration Menu click in the lower left of the screen Quitting the Online Help Click the Close button Example in Windows ...

Page 10: ...M1 Administration Menu page 32 Setting Up the Server for Use Once the server is connected to the network perform the following set up procedure to access the server For information on how to set up the network refer to the Installation Guide 1 Set the system administrator password page 14 The administrator password is extremely important for systemsecurity Be sure to set the system administrator p...

Page 11: ...start shutdown system status and hard disk condition monitoring can be performed through a browser Operations of the Control Buttons The following buttons are on the control panel Use these buttons to operate the Control Panel Menu MENU button The Control Panel Menu appears b b b b button B B B B button Moves the cursor left and right These buttons are used to select values and to specify the posi...

Page 12: ...nfigure network settings Configure system settings Change or set the system administrator password Using the backup software ARCserve Check status Restart and shutdown the system Update the system software Manage the ARCserve software license Operating with a Browser Use a browser to access and use the BSV M1 Administration Menu 1 Launch the browser on the client computer 2 Enter http XXX XXX XXX ...

Page 13: ...e BSV M1 Administration Menu appears When the BSV M1 Administration Menu is accessed for the first time a software license agreement is displayed Example When using Microsoft Internet Explorer 5 Click the button corresponding to the menu you want to use The page corresponding to the selected menu appears ...

Page 14: ... or Changing the System Administrator Password The administrator password is extremely important for system security When you access the BSV M1 Administration Menu be sure to change the system administrator password before configuring the settings Furthermore guard the administrator password carefully Set or change the system administrator password through the BSV M1 Administration Menu 1 Click Sy...

Page 15: ...the online help for characters that can be used in passwords 4 In the Confirm Password field re enter the same password 5 Click Submit A message appears indicating that Settings are complete and the password is set or changed 6 Click OK Setting the Date and Time Before using this server set the date and time 1 Click System Configuration on the BSV M1 Administration Menu then click Date Time You ca...

Page 16: ...the hour and minute from the drop down lists 3 Click Submit The information set above is reflected in the Date Time page Registering the ARCserve License with BSV M1 Before using the backup software ARCserve you need to register the software license with BSV M1 1 Access the Computer Associates license registration web site http www licensedesk ca com 2 Execute license registration and receive the ...

Page 17: ...peration of the backup server is not assured if any files other than Computer Associates license files are transferred to the backup server 3 Copy the license files obtained from Computer Associates to the hard disk of the computer Caution The license files are copied to the location indicated in the Target field on the screen in Step 4 Except for the symbol indicating location the location must b...

Page 18: ...mputer Associates license registration web site http www licensedesk ca com 2 Execute license registration and receive the license files For details of the registration procedure refer to the StorStation web site http www sony co jp en Products storagesolution If you are unable to access the Internet you can register the license by telephone To register by telephone call the Computer Associates To...

Page 19: ...ng ARCserve Make server settings using ARCserve backup software 1 Click Backup Restore on the BSV M1 Administration Menu You can also directly click Backup Restore which is located below Backup Restore The ARCserve page appears When you click an itemin this page the systemprompts you to input a user name and password to log on the ARCserve system To proceed use the defaults below User Name arcroot...

Page 20: ...ata backup data could be lost The system can be configured so that it shuts down automatically at a specified day and time on a weekly basis Refer to Shutdown page 38 in the Maintenance Menu section of Chapter 4 Using the BSV M1 Administration Menu Shutting Down the System from the Control Panel 1 When the server is idle press the MENU button for two seconds 2 Press the ENTER button If you are ask...

Page 21: ...er goes off automatically Shutting Down the System from the Browser 1 Click Maintenance on the BSV M1 Administration Menu then click Shutdown You can also directly click Shutdown which is located above Maintenance The Shutdown page appears 2 Click Shutdown If you want to restart the system click Reboot Please wait Now Shutting Down ...

Page 22: ...he power is on The power is off LED On Off LAN There is activity on the network There is no activity on the network 100M The server is connected to a 100Base TX hub The server is connected to a 10Base T hub or is not connected to any hub HDD The hard disk is being accessed The hard disk is idle SYSTEM The system is running normally When blinking an error has occurred An error occurred during start...

Page 23: ...23 Chapter 2 Basic Use Rear LED On Off LINK The server is connected to an active hub The server is not connected to an active hub ACT There is activity on the network There is no activity on the network ...

Page 24: ...lso be performed through this menu View Status Menu Use to check the system status host name IP address date and time and MAC address View Disk Space Menu Use to check the total hard disk capacity the amount of disk space in use and available disk space Caution If you suspend button operations for 2 minutes or more the server automatically returns to standby mode Configuration Menu Use the Configu...

Page 25: ...r password has been set it is required to enter the Configuration Menu Once select the Configuration Menu Enter Password appears Notes If the default administrator password admin has not been changed password verification is skipped and Enter Password does not appear You don t need to enter the password The administrator password cannot be set through the control panel For information on how to ch...

Page 26: ... when DHCP is disabled Subnet mask when DHCP is disabled Default gateway when DHCP is disabled DNS when DHCP is disabled Caution Input the host name and IP address after confirming that there are no other machineswiththesamehost nameandIPaddressonthesamenetwork Noerror message is displayed to alert you if there is more than one machine with the same parameters set Take care not to set the same par...

Page 27: ... Next proceed to Step 6 6 Use the V v B and b buttons to set the IP address then press the ENTER button 7 Use the V v B and b buttons to set the subnet mask then press the ENTER button 8 Use the V v B and b buttons to set the default gateway IP address then press the ENTER button 9 Use the V v B and b buttons to set the IP address for the DNS primary server then press the ENTER button 10 When the ...

Page 28: ...tration Menu 1 Enter the Configuration Menu and display Shutdown System 2 Press the ENTER button A confirmation message appears 3 Press the ENTER button After the system is shut down the server power goes off automatically Display Mode Use this item to set the messages to be displayed on the LCD panel The messages are displayed when the server is idle The following display modes can be selected Cl...

Page 29: ... the V button and v button then press the ENTER button Sets the display mode and returns to Display Mode 4 Press the CANCEL button twice to return to normal display Messages are displayed according to the display mode selected in Step 3 View Status Menu In the View Status Menu you can check the system status host names IP addresses date and time The View Status Menu consists of following items Sys...

Page 30: ...For information on messages that appear when errors occur refer to Messages Displayed on the LCD Panel page 43 in the Appendix chapter 3 Press the V button The host name and IP address appear When using the IP address assigned by a DHCP server D appears at the head of the IP address 4 Press the V button The current date and time appear 5 Press the V button The MAC address of the server s network c...

Page 31: ... disk space 1 Enter the View Disk Space Menu then press the ENTER button The data area capacity is displayed 2 Press the V button The amount of disk space currently being occupied by users is displayed 3 Press the V button Currently available disk space is displayed 4 Press the CANCEL button twice to return to normal display Note Capacities are calculated and displayed as follows 1KB 1024B and 1MB...

Page 32: ...gure and operate the network and system Backup Restore Menu You can use the backup software ARCserve Maintenance Menu Use to check the system status restart and shut down the system and update the system software Online Document Menu Use to display the BSV M1 Online manual this manual or the ARCserve Online Manual Caution Make sure your browser is configured to enable JavaScript With Internet Expl...

Page 33: ...an also directly click Network which is located below System Configuration The Network page appears Note Click Reload to update the display with the latest information Note that pages previously displayed may have been saved in cache 2 Configure the items below Caution Input the host name and IP address after confirming that there are no other machines with the same host name and IP address on the...

Page 34: ...ter the IP address of the secondary DNS server 3 Click Submit The automatic connection dialog box appears When DHCP is set to Yes the successful page is displayed instead of the dialog box Press OK or Cancel to display the top page Note Changing the IP address causes the password input dialog box to appear After the password is approved the software license agreement page appears The software lice...

Page 35: ...mit A message appears indicating that settings are complete 4 Click OK The information set above is reflected in the Alert Email page If you enter the e mail address and click Submit a test mail is sent Recheck the settings if the test mail is not received Notes For information on error messages sent and remedies for errors refer to List of Error Messages Sent by Alert Email page 50 in the Appendi...

Page 36: ... 19 in Chapter 2 Basic Use Maintenance Menu In the Maintenance Menu you can check the system s operational status and logs restart and shut down the system and update the system software The Maintenance Menu consists of following items Status Use this to check the system s operational status and logs Shutdown Use this to shut down or restart the system Software Update Use this to update the system...

Page 37: ...e disk space Free Capacities are calculated and displayed as follows 1KB 1024B and 1MB 1024KB Service Colors are used to indicate the status of the various services Meanings of the colors are as follows Green Running Red Stopped Yellow Running but ARCserve media service is not running Software Version Indicates the version number of the server s system software Note Click Reload to update the disp...

Page 38: ...cation and password settings If the total number of errors recorded in the error log exceeds 200 older errors are deleted from the log Click Reload to update the display with the latest information Clicking Back returns display to the Status page For information on error logs and solutions to the errors refer to List of Error Logs page 50 in the Appendix chapter Shutdown In Shutdown the system can...

Page 39: ...t down or restart the system from the control panel 1 Click Maintenance on the BSV M1 Administration Menu then click Shutdown You can also directly click Shutdown which is located above Maintenance The Shutdown page appears Note Click Reboot to restart the system Click Shutdown to shut down the system For details refer to Shutting Down the System page 20 in Chapter 2 Basic Use 2 In Shutdown Schedu...

Page 40: ... the package file distributed by Sony to the hard disk of the computer Caution The package file is copied to the location indicated in the Target field on the screen in Step 3 The location entered in the Target field must be all in single byte alphanumeric characters except a location symbol Example C Windows temp Note Download the package file from the StorStation Web site http www sony co jp en ...

Page 41: ...ystem by following the instructions of the message 7 Click Maintenance on the BSV M1 Administration Menu then click Status and check if the updated version of the software is reflected in Software Version You can also directly click Status which is located above Maintenance License Use License to register the ARCserve license and view information about the license after it is registered The proced...

Page 42: ...tatus Information about the currently registered license is displayed Online Document Menu This manual and ARCserve Online Manual can be viewed in the Online Document Menu For information on how to view the manual refer to About This Manual page 8 in Chapter 1 Introduction ...

Page 43: ...ty for loss of user data resulting from equipment malfunction or user operations Messages Displayed on the LCD Panel The following types of messages are displayed on the LCD Panel Standard messages that appear when you are launching the server or selecting a menu item Messages that appear when you are viewing status Error messages that appear when an error has occurred Standard messages Displayed ...

Page 44: ...on if you don t want to restart the system The system is being restarted Press the ENTER button to shut down the system Press the CANCEL button if you don t want to shut down the system The system is being shut down The system is being restarted The network system is being restarted Standard messages Continued Displayed message Description BSV M1 112 131 0 100 10 30 Oct 11 2001 Free Disk Space 100...

Page 45: ...message appears when you enter the Reboot System Menu The Reboot System Menu is a submenu of the Configuration Menu This message appears when you enter the Shutdown System Menu The Shutdown System Menu is a submenu of the Configuration Menu Configuration Network Hostname MACHINE NAME DHCP Client YES NO IP Address 112 131 000 100 Subnet Mask 255 255 255 000 Default Gateway 000 000 000 000 DNS prima...

Page 46: ...100MB HDD Check An error occurred on the hard disk during the restart check Httpd Due to an unpredictable error HTTPD Hypertext Transfer Protocol Daemon cannot be started or it is completely down This is the host name and IP address of the server This is the current time and date The MAC address of the server s network card is displayed This is the data area capacity This is the amount of disk spa...

Page 47: ...w appears on the display If such a message appears follow the procedure below to repair the file system Note that some files may be damaged as a result 1 To repair the file system press the b and B buttons select YES then press the ENTER button If you do not want to repair the file system select NO then press the ENTER button Caution Some data may be lost when you repair the file system The follow...

Page 48: ... reset the system with file system repair or a major error isdetectedwhenthesystembootsup themessagebelowappearsonthedisplay If such a message appears you can reset the system to the factory default settings In this case ARCserve data or settings information is not overwritten Previously backed up settings data is used Follow the operations below to reset the system in Rescue Mode 1 Press the ENTE...

Page 49: ...is complete and the following message appears The restored system boots up Caution If you updated software you need to re update it after restoring factory default settings Restoring the Server to the Factory Default Configuration The server can be restored to the factory default configuration Caution If this operation is performed all settings such as ARCserve database host names IP addresses and...

Page 50: ...ss than 100M byte Recommended Action 1 Contact Sony Technical Center Available hard disk space has fallen below 100 MB Contact a Sony Technical Center Message Filesystem check failed Recommended Action 1 Restart the system 2 If this error continuously occurs contact Sony Technical Center An error occurred during the server file system start up check Restart the server If the error continues to occ...

Page 51: ...twork settings IP address etc is correct The current network settings can be checked in the control panel Configuration Network Verify whether any other devices are using the same IP address as the server Buttons do not work If you suspend button operations for 2 minutes or more the server automatically returns to standby mode In standby mode you must press the MENU button for more than 2 seconds ...

Page 52: ... view the Online Manual The server shuts down automatically Check whether the shutdown schedule is set to Disable in Shutdown of the BSV M1 Administration Menu Others If you are unable to rectify problems by the methods described above or the system becomes unstable you can reset the system manually For details refer to System Restore page 48 in Appendix Main Specifications Hardware Hard disk driv...

Page 53: ...ndix This product uses GPL LGPL software Users have the right to obtain modify and to redistribute the source code Please refer to the following URL for details http www sony co jp en Products storagesolution ...

Page 54: ... to go down for managing information such as IP addresses and host names Capable of identifying devices from host names or objects from URLs Uniform Resources Locator a system used for specifying the locations of files and other resources on the Internet and intranets even when corresponding IP addresses are not known Example http www fsv sony co jp Also capable of finding IP addresses from host n...

Page 55: ...ther by connection to the computer itself or by placement on the hard disk drive or other storage medium of a computer on the network Network card A device installed in a computer or router to enable connection to a network Equipped with a port connector for connection to a 100Base TX 10Base T or other network cable Also referred to as a LAN card LAN board or NIC network interface card Network sys...

Page 56: ...evices connected to a TCP IP network communicate with oneanother TCP IP is the most widely used of the various protocols extant and is also used on the Internet Web server Aservermachinethatdistributesdata for viewing over the Web or the service provided by such a machine Also referred to as a WWW World Wide Web server ...

Page 57: ...ures 5 Free Disk Mode 29 Free Disk Space 31 Functions 5 G gateway 26 H Host name 26 I IP 29 IP address 26 IP Mode 28 L LED 22 License 16 41 M MAC Address 30 menus 24 N Network 26 33 O Occupied Disk Mode 29 Occupied Disk Space 31 P Password 14 35 R Reboot System 27 restart 27 restore 36 S Shutdown System 28 Shutting Down 20 Status 29 Subnet mask 26 System 28 29 System Configuration 7 System Configu...

Page 58: ...Sony Corporation StorStation Web site http www sony co jp en Products storagesolution ...