32
US
Other Information
Troubleshooting
If you experience any of the following difficulties while
using the player, use this troubleshooting guide to help
you to remedy the problem. Should any problem persist,
consult your nearest Sony dealer.
There is no sound, no matter which component is
selected.
,
Check that both the Main Unit and all components
are turned on.
,
Check that all speaker cords are connected
correctly.
,
Press MUTING to cancel the muting function.
There is no sound from a specific component.
,
Check that the component is connected correctly to
the audio input jacks for that component.
,
Check that the cord(s) used for the connection is
(are) fully inserted into the jacks on both the
receiver and the component.
There is no sound, or only a very low-level sound
is heard.
,
Check that the speakers and components are
connected securely.
,
Check that you have selected the correct
component on the Main Unit.
,
Press MUTING if the muting function is activated.
,
The protective device on the Main Unit has been
activated because of a short circuit. Turn off the
Main Unit, eliminate the short-circuit problem and
turn the power on again.
The left and right sounds are unbalanced or
reversed.
,
Check that the speakers and components are
connected correctly and securely.
There is severe hum or noise.
,
Check that the speakers and components are
connected securely.
,
Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away
from a TV set or fluorescent light.
,
Move your TV away from the audio components.
,
The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
There is no picture, or an unclear picture appears
on the TV screen or monitor.
,
Select the appropriate input on the Main Unit.
,
Set your TV to the appropriate input mode.
,
Move your TV away from the audio components.
The RF Remote Control does not function.
,
Make sure the RF antenna is connected securely to
the Main Unit and placed in an appropriate
position.
,
Make sure you have selected the correct function
on the Remote Control.
The IR Remote Control for the Keypad does not
function.
,
Point the Remote Control at the remote sensor
on the Keypad.
,
Remove any obstacles in the path between the
Remote Control and the Keypad.
,
Replace both batteries in the Remote Control with
new ones, if they are weak.
,
Check that you have selected the correct function
on the Remote Control.
The source component does not respond to the
Keypad operation.
,
Check that the IR emitter is connected to the IR
OUT jack of the Main Unit.
,
Check that the IR emitter is connected to the
corresponding IR OUT jack of the source
component.
,
Check that the IR emitter is connected to the IR
sensor of the source component.
,
Check that the remote codes have been
successfully learned by the Main Unit in the PC
SETUP mode and the LEARN mode.
