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Troubleshooting
Cannot shoot images in succession.
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The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 26).
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The battery level is low. Install charged battery pack.
Your camera cannot play back images.
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The folder/file name has been changed on your computer (page 83).
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When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
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The camera is in USB mode. Delete the USB connection (page 81).
The date and time are not displayed.
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(Screen display switch) button is turned off (page 17).
The image appears rough right after playback starts.
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The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The image does not appear on the screen when a USB connection is made.
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The switch on the cable for multi-use terminal is set to “TV”. Disconnect the cable for multi-
use terminal or set the switch to “CAMERA” (page 77).
The image does not appear on the TV screen.
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Check [Video Out] to see if the video output signal of your camera is set to the color system of
your TV (page 69).
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Check whether the connection is correct (page 71).
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The switch on the cable for multi-use terminal is set to “CAMERA”. Set to “TV” (page 71).
Your camera cannot delete an image.
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Cancel the protection (page 53).
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You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 113).
You have deleted an image by mistake.
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Once you have deleted an image, you cannot restore it. We recommend that you protect
images (page 52), or use the “Memory Stick Duo” with the write-protect switch and set the
switch to the LOCK position (page 113) to prevent accidental erasure.
Viewing images
Deleting/Editing images