68
Self-diagnosis display
— If a code starting with an alphabet letter appears
Your camera has a self-diagnosis display.
This function displays the camera condition
on the LCD screen with a combination of a
letter and four numerical digits.
If this occurs, check the following code
chart and attempt the corresponding
corrective actions. The last two digits
(indicated by
ss
) will differ depending on
the state of the camera.
C:32:
ss
Self-diagnosis display
If you are unable to solve the problem even
after trying the corrective actions a few
times, repairs may be necessary. Contact
your Sony dealer or local authorized Sony
service facility and inform them of the 5-
digit code.
Example: E:61:10
Code
Cause
Countermeasure
C:32:
ss
There is trouble with your
camera’s hardware.
• Turn the power off and on again (page 14).
C:13:
ss
The camera cannot read or write
data on the “Memory Stick.”
• Re-insert the “Memory Stick” several times.
An unformatted “Memory Stick”
is inserted.
• Format the “Memory Stick” (page 45).
The inserted “Memory Stick”
cannot be used with your camera,
or the data is damaged.
• Insert a new “Memory Stick” (page 17).
E:61:
ss
E:91:
ss
A camera malfunction that you
cannot reverse has occurred.
• Press the RESET button (page 59) located on the
bottom of the camera, then turn the power on
again.