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“DEMO PLAY” appears in the front panel
display.
• Contact your Sony dealer or local authorized Sony
service facility.
The HDMI CONTROL function does not work.
• When “HDMI” does not light up in the front panel
display, check the HDMI connection (page 21).
• Set the [HDMI CONTROL] setting in [CUSTOM
• Make sure that the connected component is
compatible with the HDMI CONTROL function.
• Check that the AC power cord (mains lead) of the
connected component is connected securely.
• Check the connected component’s setting for the
HDMI CONTROL function. See the operating
instructions of the component.
• If you change the HDMI connection, connect and
disconnect the AC power cord (mains lead), or
have a power failure, set the [HDMI CONTROL]
setting in [CUSTOM SETUP] to [OFF], then set
the [HDMI CONTROL] setting in [CUSTOM
SETUP] to [ON] (page 40, 91).
• For details on the HDMI CONTROL function, see
“Preparing for the HDMI CONTROL function”
(page 40).
No sound is output from the system and TV
while using the System Audio Control
function.
• Make sure that the connected TV is compatible
with the System Audio Control function.
• For details on the System Audio Control function,
see “Enjoying the TV Sound from the Speakers in
this System” (page 43).
• Check the connections.
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the TV screen or the front panel display. In this
case, check the following table.
Self-diagnosis Function
(When letters/numbers appear in the
display)
First 3
characters of
the service
number
Cause and/or corrective action
C 13
• The disc is dirty.
,
Clean the disc with a soft cloth
(page 97).
• The disc is a format that the
system cannot play.
C 31
The disc is not inserted correctly.
,
Restart the system, then re-insert
the disc correctly.
E XX
(xx is a number)
To prevent a malfunction, the
system has performed the self-
diagnosis function.
,
Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10
C:13:50
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