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TROUBLESHOOTING  

The compact camera displays error code 
beginning with E:**, C:**, or System error 

The handling differs depending on the displayed error. 
Check how to handle the concerned error. 

 

C:13:01

 

 

System error and C:32:01

 

 

E:41:00

 

 

Errors that start from E:61, E:62 ,E:91, E:92

 

 

 

 

C:13:01 

Error is displayed when you are using the internal memory

 

Abnormality occurs in the internal memory. 
Turn off the power and turn it on again. 
If the situation is not improved, format the internal memory after backing up the stored 
data. 

WARNING: There is a risk of data loss. When you format the internal memory, all 
stored images will be deleted including protected ones.

 

 

Error is displayed when you are using a memory card 

Abnormality occurs in the memory card. 

o

 

Turn off the camera, then insert and remove the memory card several times. After 
that, turn on the camera again. 

o

 

Insert  another memory card. 

o

 

When you are using a memory card used on your PC, backup the stored data and 
format the memory card with the camera. 

WARNING: There is a risk of data loss. When you format the memory card, 
all stored images will be deleted including protected ones?

 

 

 

 

System error and C:32:01 

1.

 

Check whether the memory card is supported by the camera. 
C:13:01 may be displayed when you shoot large data images such as movies.? 
Use the memory cards shown below. 

 

SD memory card  

Summary of Contents for DSCWX220/B

Page 1: ...at the internal memory all stored images will be deleted including protected ones Error is displayed when you are using a memory card Abnormality occurs in the memory card o Turn off the camera then insert and remove the memory card several times After that turn on the camera again o Insert another memory card o When you are using a memory card used on your PC backup the stored data and format the...

Page 2: ...rd may become fragmented and the recording may stop automatically After backing up the stored data to your PC format the memory card with the camera 3 Use another memory card E 41 00 An abnormality may occur on the Wi Fi connecting part when error E 41 00 is displayed Turn off the power and remove the battery pack then attach the battery pack and turn on the power again after about 1 minute Errors...

Page 3: ...om driving part E 61 30 Abnormality of the lens driving part E 62 02 Abnormality of the image stabilization E 62 10 E 62 11 E 62 12 E 62 20 E 91 01 Abnormality of the flash unit part E 91 Abnormality of the flash unit part battery recognition etc If the issue is still unresolved service may be required ...

Page 4: ... camera the camera determinates the connection with a USB cable It may take some time before the camera turns on If the camera does not start after connection turn on the camera again after about 5 seconds When using the battery If the battery is exhausted please try again after charging Go here if the battery cannot be charged The battery does not charge If the camera cannot be charged does not t...

Page 5: ...ry H V W M battery Step 1 Check if the battery is inserted in the right direction Step 2 If the CHARGE Charge lamp flashes or does not light the terminal may be dirty or there may be a problem with the battery Wipe off the dirty terminal with a dry cloth then charge the battery again NOTE Do not touch the battery terminal with your hands or any metal objects A When there are fingerprints on the te...

Page 6: ...ay flash In this case remove the battery and charge again to resolve the issue Step 5 In the following situations you may not be able to charge normally Try to recharge under the proper environment o The temperature of the camera is high just after a long shooting o The ambient temperature is out of the range from 10 C to 30 C 50 F to 86 F Check how to charge with your charging method When connect...

Page 7: ...l name in the search bar on the Support website IMPORTANT Make sure you type your model name correctly including the hyphen if applicable The predictive search feature will help you make sure you re typing the model correctly 3 Go to your Product Page by clicking on your product name in the auto suggest feature or in the search results ...

Page 8: ... Accessory Compatibility or Lens Compatibility link 4 Check the Compatibility Information from our compatibility page 1 Accessory Compatibility contains information for compatible flash memory cards power and other accessories such as casing etc ...

Page 9: ...2 Lens Compatibility list out the compatible lenses for interchangable cameras Not available for compact cameras ...

Page 10: ...ging and store it separately The battery may not be able to charge properly if the battery terminals are dirty Wipe off the dirt with a dry cloth cotton swab or the like The battery has a limited life Battery capacity will diminish as it is repeatedly used or over time If the time that the battery can be used diminishes substantially it may be time to replace it with a new one If the issue is stil...

Page 11: ... USB cable Turn off the camera before you start charging the battery pack If the camera is turned on charging will not start NOTE An AC adaptor is not supplied with some models IMPORTANT If you are using the camcorder equipped with a built in USB cable only the built in USB cable can be used to charge the battery ...

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