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31

Second Generation DVD

The second generation DVD players consist of models DVP-S300, DVP-
S500d, DVP-C600d and DVP-S7700.

Symptom 3: Plays CD but not DVD discs

Cause: There are three common reasons that the player will only PB CDs:

1. The laser beam must be perpendicular to the disc.  This is critical

when reading fine pitched DVD discs, but not for CDs.  Therefore if
the tilt servo is not working, CDs will still play but not DVDs.  Inspect
the Laser base unit for a crack in the plastic preventing tilt.

2. The laser assembly may have low output.  As the laser output de-

creases with use, the RF eye pattern decreases in amplitude causing
skipping, and finally no DVD playback.

3. The spindle motor must turn faster when playing a DVD.  As the motor

brushes wear down, the torque at the high speed cannot be main-
tained and the DVD does not reach the normal operating speed.

4. Corrupt EEProm data.

Repair procedure

1. Inspect the plastic base unit holder (DVP-S500d ref. #263) for cracks

that prevent the laser assembly from tilting.
You can also operate the tilt mechanism from the test mode under
section “Manual Adjust 2” for inspection.  With the player OFF, press
the remote control TITLE, CLEAR, and then the POWER button to
enter the test mode.  Using the number buttons, select 2 Drive Manual
Operation, 5 Manual Adjust, then 2 Tilt Offset.  After remembering the
original offset number, use the arrow buttons to change the offset
number and drive the tilt motor.  As the motor turns, the laser assem-
bly should be mechanically tilting.  Return to the original offset number
before exiting (exit by pressing the power off button).

2. On the MB-78 board monitor, check connector CN303/pin 1 for a RF

(eye pattern) signal when trying to play a DVD.  The normal signal
level here is 1.2Vp-p.  As the laser ages, this level decreases.  Skip-
ping occurs when the level drops to approximately 0.9Vp-p.  No disc is

detected when the RF level drops lower than 0.9Vp-p.  Even when no
disc is detected at slightly below 0.9Vp-p, a DVD may still play in the
test mode, producing only a low amplitude eye pattern.  No picture
appears when the servos are individually (manually) turned on for PB
in the test mode.  See the Test Mode section of this book for further
information.

3. If the laser assembly tilts and the RF starts at 1Vp-p (minimum) be-

fore shutdown, the spindle motor could be worn.  Replace the spindle
motor if the RF signal is above 1Vp-p (laser is OK).  Sometimes a
defective spindle motor shows up in the test mode when the unit in-
correctly identifies a 12cm DVD as an 8cm disc when attempting to do
the DVD drive adjustments.  Enter the test mode and select: 2 Drive
Manual Operation, 0 Disc Type, and 5 Disc Type Check.

4. The EEProm data may be defective but can be reset to default user

and service values from the Test Mode.  After the default values are
entered, the player must be aligned.  The procedure for resetting the
EEProm is as follows:

Access the Test Mode by pressing Title, Clear, then Power buttons.

From the Test Mode Menu, press 2.  Drive Manual Operation

From this sub menu select 7.  Check for the memory access.

Select 1. EEProm Default Set

Press RETURN several times to go back to the initial Test Mode Menu
to begin automatic alignment.

Select 1. Drive Auto Adjustment and follow the directions to adjust tilt,
focus and tracking sections.

Summary of Contents for DVP-S300

Page 1: ...leshooting Course DVD 03 Digital Video Player Sony DVD Players Models DVP S300 DVP S570d DVP S330 DVP C600d DVP S350 DVP C650d DVP S360 DVP C660 DVP S500d DVP C670d DVP S530d DVP S3000 DVP S550d DVP S7000 DVP S560d DVP S7700 ...

Page 2: ...3P3722 CXD9576R CXD1932Q CXD1939R CXD9569R DVP C600d 2 1998 699 00 KHS180A SSI33P3720A CXD1865R L6402GQC27 MB86342PF CXD8730R DVP C650d 3 1999 599 00 KHM220AAA SSI33P3722 CXD8784R CXD1930BQ CXD1901R CXD8791Q DVP C660 4 2000 449 00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q CXD1939R CXD9569R DVP C670d 4 2000 549 00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q CXD1939R CXD9569R DVP S3000 1 1997 699 00 KHS180A...

Page 3: ...s not stay ON 37 Chip Select Waveforms 48 Symptom 2 Audio distortion after warm up 51 Symptom 3 Spindle motor rotates immediately at Power ON No tray open 53 Table of Contents Symptom 4 Unit powers OFF during PB or if left ON 55 Symptom 5 Picture freezes or powers OFF trying to PB dual layer discs 57 Symptom 6 DVD C650 only Powers ON but no buttons work Error code E27 displayed 59 Symptom 7 DVP C6...

Page 4: ...1 NOTES ...

Page 5: ...w part installed without solder bridges This skill can only be acquired by following all the steps that other technicians have mastered Common Symptoms for DVD Players DVD repairs across the USA were examined and repetitive symptoms were extracted For each common symptom a strategy was developed to determine which part has failed This was done to each of the four generations of DVD players Service...

Page 6: ...oval methods may desolder local components If you choose the chip quick method keep solder to a minimum on the IC pins Use the CUT OUT IC removal method when there are many parts surrounding the IC IC Removal Cut Out method This method requires a minimum of tools to cut the legs off the IC and clean the board Knife cutters dental pick soldering iron solder wick Use a sharp knife blade each time yo...

Page 7: ...u will lose control and the blade point will hit the board Use cutters to nip these last IC legs or unsolder and lift the leg with a dental pick Remove the IC body 6 Use a standard soldering iron to heat and push the legs off the lands Push only in the direction of the lands so they are not damaged Wipe across the land IC Lands 7 Remove the solder on the lands using a solder wick looped about the ...

Page 8: ... air tip that will cover the IC attach a single 1 8 0 125 diameter tip that will heat all the pins if you move the tip around the IC pins 3 Start at 0 air flow and maximum heat so the tip will warm up fast 4 After warm up increase the air flow slightly to 1 of 10 and position the hot air tip over the pins of the IC Do not touch the IC with the tip Count the nearby components and make sure they do ...

Page 9: ...s best for removing medium to large scale ICs when there are few parts about the IC This method takes about the same time as the hot air method and requires about the same level of skill The Chip Quick package P N T99856421 contains Low Temperature Solder Flux Wick 1 Apply the Chip Quick flux to all the leads of the IC Medium size IC shown for removal 2 Melt the Chip Quick solder along the IC lead...

Page 10: ...ounded wrist strap The amount of static electric you generate depends upon the humidity level and the clothing worn that day Some days you will not generate enough static electricity to damage the new IC To solder all the IC leads without creating bridges you need a constant tip temperature soldering iron The constant tip temperature makes soldering uniform and increases the speed of the soldering...

Page 11: ... 4 Check the IC position and solder another lead to hold the IC in place 5 Apply flux from a pen to all the IC leads to stop solder bridges 6 Using the magnifying glass place the iron s tip furthest away from you on the IC pins and apply enough solder for 10 lands Using the flat part of the iron drag the solder blob down the pins in a side by side motion zigzag pattern allowing the solder blob to ...

Page 12: ...idge will take out the new IC or dam age another related parts Therefore it is important to inspect the pins for bridges before approving your own work 10 Remove the excess flux by spraying the area lightly with flux remover 11 Place a towel over the work and dab the flux off with the stiff bristles of the brush This leaves the work clean without the cotton fibers leftover had you used a cotton sw...

Page 13: ...10 NOTES ...

Page 14: ...ittent loss of brightness in the pic ture during PB Cause 1 Broken Video jack solder connection 2 A V Decoder IC281 broke solder connection 3 A V Decoder IC281 defective Repair Procedure 1 Check both video jacks for broken solder connections 2 Press down on IC281 when the intermittent occurs Resolder all the pins if the condition responds to movement Use flux on the pins to prevent solder bridges ...

Page 15: ...12 1ST GENERATION A V DECODER XTAL LOCATION SYMPTOM 1 2 12 7 00 MB 75 Board X001 X002 IC002 X003 A V Decoder IC281 X280 Shield R213 ...

Page 16: ...l in the can on the main board Repair procedure 1 Turn the unit ON The Xtals will start immediately Check the 66MHz crystal by placing a scope and frequency counter using a X10 probe on the crystal corner nearest IC281 or on either side of R213 that is in series with the Xtal If the signal is off frequency or below 0 9Vp p replace the crystal 2 Perform the 27MHz free run adjustment by grounding TP...

Page 17: ...NERATION 66 MHz XTAL SYMPTOM 2 12 28 00 21DVD03 FL281 FL282 BUFFER CONTROL IC217 MPEG VIDEO DECODER IC281 117 R213 220 DECRYPT IC184 3 3V 1V p p 1 8Vdc LETTERBOX IC310 27 MHz PLL IC002 16 R216 22 87 X280 66 MHz ...

Page 18: ...MB 78 BOARD FL012 FL037 BUFF IC012 FL036 MPEG AUDIO DEC IC381 27 VIDEO DECODER IC281 87 VIDEO ENCODER IC475 8 LETTER BOX IC310 91 SUB PIX IC312 123 VIDEO EQ IC317 89 DATA PROCESS IC181 3 DECRYPT IC184 21 43 BUFF CONTROL IC217 24 TP025 RV001 27MHz IC002 SHIELD ON MB 78 BOARD X003 TP018 27MHZ ADJ 1 GND TP025 2 ADJ RV001 FOR 27MHz 100HZ AT TP018 27MHz TP018 X003 27 MHz ...

Page 19: ...16 NOTES ...

Page 20: ...output at CN760 pin 1 on the MB board Al though there may not be an eye pattern because the DVD only starts to play you should see RF at CN760 pin 1 Normally there is a 1 6Vp p eye pattern at CN760 pin 1 The minimum operating RF level is 0 9Vp p The CD RF test point is at a different location 2 If the DVD RF level is above 0 9Vp p suspect the spindle motor Even though the DVD disc spins replace th...

Page 21: ...RF CHECK POINTS SYMPTOM 3 5 1 3 01 2 IC765 AMP RF PROCESS IC770 DVD RF 27 mVp p CN980 CN760 MB 78 BOARD TT 701 BOARD IC770 RF MB 78 BOARD 2 2 2 1 CN980 CN760 CN886 TP891 23DVD03 2 1 1 2 3 4 1 2 3 4 5 1 6Vp p BOARD LAYOUT ...

Page 22: ...ny DVD player consisted of two models the DVP S3000 and the DVP S7000 Symptom 4 Intermittent or distorted sound when play ing DVD movies only not CDs Cause Audio Control IC380 is defective Repair Procedure 1 Replace IC380 CXD8603BR P N 8 759 490 29 ...

Page 23: ...CESS IC770 DATA PROCESS IC181 DECRYPT IC184 BUFFER CONT IC217 MPEG VIDEO DECODER LETTER BOX IC310 SUB PIX IC312 NTSC VID ENCODER IC475 AUDIO CONTROL IC380 MPEG AUDIO DECODER IC381 DIG FILTER IC801 D A CONV IC802 RF TT 701 BD VIDEO OUT AUDIO OUT AUDIO CONTROL IC380 ...

Page 24: ...approximately 1 5Vp p replace ROM IC093 as in service bulletin 43R2 depending upon the model Alignment after laser replacement The Tilt focus and Tracking adjustments are performed automatically from the test mode using the remote and test discs After the test mode is accessed and drive automatic adjustment is entered you are prompted to load the first DVD disc for alignment Afterwards the screen ...

Page 25: ...22 NOTES ...

Page 26: ... If the new Q103 fails or there is still no output voltage replace the associated control parts Q101 Q102 and D104 2 If the power supply does produce the E 5 the front panel rotary en coder or a short in another board is suspected The encoder is at tached to a ribbon cable that plugs into CN103 of the front panel board Unplug the encoder plug in the power supply cable and press the power ON button...

Page 27: ...178 T101 Q101 2SK2798 Q102 2SC2377 Q211 SW 2SJ488 Q311 SW 2SA1679 IC611 3 3V REG Q511 Q512 SWITCH Q312 INV 14 6 11 4 1 11 12 D104 2 4V D211 D211 D611 P511 P311 P312 P211 CN201 HS 930 SU BOARD MTR 12V AV 12V E 5V 5 2V P CONT 3 3V AV 12V 12V 4DVD03 1294 2 8 P CONT ...

Page 28: ...D GENERATION POWER ON SYMPTOM 1 1 16 01 IC604 IF MICON POWER SUPPLY EVER 5V CN103 POWER P N 1 475 685 11 P CONT IC611 Q311 Q211 FL88 BD MB78 BD HS930 SW BD 18DVD03 1307 ROTARY ENCODER JOG WHEEL ENTER BUTTON ...

Page 29: ...26 NOTES ...

Page 30: ...e laser will not return to home Repair Procedure If the power supply board makes a chirping noise when you press the power button an output is being loaded down Measure the output volt ages to find out which one The most common shorted ICs are 2 nd Generation Players Shorted ICs Function IC Ref in DVP S500d Large Gate Array LGA CX8728Q IC804 Audio DSP CX8730R IC506 If the power supply is OK the sl...

Page 31: ...28 2ND GENERATION MB 78 BD 3 3V DISTRIBUTION DVP S500D 11 30 00 FL006 FL805 FL101 FL201 FL202 IC201 IC202 IC203 IC806 IC810 IC104 IC105 IC101 3 3V INTO CN001 5 7DVD03 1297 ...

Page 32: ...FL008 FL001 FL251 FL252 5 2V INTO CN001 7 8 F005 1 6A F006 1 6A D 5V S 5V A 5V AU 5V DP 5V IC804 IC807 IC811 IC805 IC803 IC806 CN601 2 FL 88 BD OP AMPS IC452 IC502 IC507 IC506 CN501 CHECK IC506 IC806 CN252 9 AU197 BD OP AMP IC205 PLL IC209 OSD IC207 IC251 IC252 CN203 10 CN252 4 AU 197 BD CN252 25 AU197 BD IC252 5DVD03 1295 FL208 FL211 FL212 ...

Page 33: ...C201 IC363 IC810 IC209 IC105 IC101 IC251 IC252 IC805 IC803 IC806 IC506 IC804 IC604 IC104 IC608 MB 78 BOARD CN252 F808 FL502 FL807 FL208 CN101 FL101 FL801 FL001 FL007 FL006 FL803 FL005 FL003 FL008 FL805 FL202 CN001 CN002 FL201 FL251 FL212 FL254 IC252 FL802 CN251 CN702 CN701 CN601 FL211 TOP BOTTOM ...

Page 34: ... before exiting exit by pressing the power off button 2 On the MB 78 board monitor check connector CN303 pin 1 for a RF eye pattern signal when trying to play a DVD The normal signal level here is 1 2Vp p As the laser ages this level decreases Skip ping occurs when the level drops to approximately 0 9Vp p No disc is detected when the RF level drops lower than 0 9Vp p Even when no disc is detected ...

Page 35: ...32 2ND GENERATION OPTICAL ASSEMBLY SYMPTOM 3 1 3 01 19DVD03 ...

Page 36: ...500d CXD1865R defective or 2 A V Decoder IC203 in DVP S500d L64020 D QC 27 defective Repair procedure 1 Insert DVD and monitor the RF test point on the MB board CN303 pin 1 If there is a clear eye pattern at start up the ARP IC806 must be OK to support the servo system that produces this eye pattern The A V decoder must be causing the dark screen Replace the A V decoder IC203 2 If RF is present bu...

Page 37: ... VIDEO PROCESS SYMPTOM 4 5 1 8 01 IC252 VIDEO DECODER IC502 SERVO DSP IC811 DECRYPT EYE PATTERN VIDEO OUTPUT RF FROM OPTICAL ASSEMBLY SLED FOCUS TRACKING SPINDLE LOADING DRIVERS 20DVD03 1302 IC806 ARP IC203 A V DECODER ...

Page 38: ...VP C600d and DVP S7700 Symptom 5 Multiple Symptoms 1 Color Picture distortion after warm up only yellow color large digital blocks during playback 2 Dark screen no DVD logo at power ON Cause A V decoder IC203 in DVP S500d L64020 D QC 27 defective Repair procedure 1 Replace A V decoder 8 759 564 38 ...

Page 39: ...36 NOTES ...

Page 40: ...y DVD player The FL filter can be removed by applying excessive solder to one end and bringing it around to unsolder the remaining connec tions Chip Quick does this best Lift the hot filter off with tweezers Although any IC can short the more commonly shorted IC is IC701 fed by B filter FL701 Communications Failure There is an initial communications between IC201 IC202 and IC205 6 at power ON Once...

Page 41: ...IC201 EEPROM S DATA CLK FE TE PI IC801 FOCUS TRACKING COIL TILT MOTOR DRIVER ANALOG AUDIO OUT 5 1 CH AC 3OUT IC802 SPINDLE SLED LOADING MOTOR DRIVER M M M M IC201 INTERFACE MICRO DISPLAY IR REC POWER BLOCK SPINDLE CONTROL IC802 MECHANISM TILT SPINDLE SLED LOADING P CONT SPINDLE CONTROL IC303 5V 12V 12V SERIAL BUS RF LD Y C Y Y P P b r PANEL SWITCHES RF 3 3V SPDIF ACHI 6 CLK S VIDEO OUT COMPONENT V...

Page 42: ...e a sled home indication after a fixed time time out IC701 will not acknowledge IC202 Syscon IC202 will tell IC201 to shut down In this failure example sled driver IC802 is defective so the sled cannot move Since IC701 is the last chip in the chain all the chip select signals are present If the unit shuts down with all the chip select pulses present IC701 is not send ing the final acknowledgment s...

Page 43: ...ons Failure Short Circuit on MB Board Is Short on 12V Line Is Short on 5V or 3V Line Did the Blue Dolby Light Come On NG OK NG Troubleshoot P S Board OK Troubleshoot Short on Other Boards Yes Yes No Problem is around IC201 IC202 IC205 6 IC801 or IC802 is Defective Use 5V or 3 3V Distribution Chart to Locate Short Yes Support Remaining ICs on MB Board Follow Procedure to Locate Missing chip Select ...

Page 44: ...STRIBUTION 11 30 00 SRV902 POWER SUPPLY BOARD AU208 212 AV010 BOARD MB 82 85 DIG PROC BOARD FR146 148 150 CONV BD FL97 99 101 DISPLAY BD CN001 CN203 CN202 CN201 B301 EVER 5V 12V P CONT 3 3V 5V 12V 3 3V 5V 12V EVER 5V 3DVD03 1293 ...

Page 45: ...3V IC601 3 3V IC901 IC403 3 3V IC502 3 3V IC801 12V IC204 3 3V IC402 3 3V IC802 12V IC304 3 3V FL501 FL503 7 1 IC904 CN001 FL301 FL601 CN003 FL701 POWER SUPPLY CN202 12V 5V 3 3V FRONT BACK IC902 FL502 FL403 FL402 FL404 FL014 FL002 FL602 FL401 FL303 FL005 FL202 FL205 FL204 18 1 2DVD03 1292 1 2 5 6 7 IC602 ...

Page 46: ... FL005 FL401 FL402 FL701 FL503 FL104 IC401 IC401 161 IC403 IC402 IC701 CN003 9 TO TK 54 RF BD IC202 IC204 IC205 IC206 IC303 IC304 IC601 IC602 IC502 IC502 IC501 3 3V INTO CN001 6 7 1DVD03 1291 GND GND OUT IN FL FL403 FL202 FL204 FL205 FL301 FL303 FL601 FL602 FL501 FL502 ...

Page 47: ...201 IF CON 30 76 71 5 3 4 IC202 SYSCON 97 77 76 IC205 6 16 M FLASH ROM 6 7 FR BD MB BD POWER SUPPLY BD DOLBY EVER 5V R285 POWER CN001 CN203 CN201 CN002 CN202 CN006 XIFCS EVER 5V 3 3V CN202 CN001 PARALLEL BUS TO MEMORY IM SRAM IC204 SI SO SO SI FL BD 9DVD03 1299 5 72 2 ...

Page 48: ...ARALLEL BUS CS FROM IC202 IC201 4k EEPROM IC501 AUDIO DSP IC902 AUDIO 2 CH DAC IC905 DAC FRONT IC906 7 DAC REAR CENTER IC205 FLASH IC204 SRAM IC601 HGA IC701 SERVO IC401 AV DECODE IC202 SYSTEM CONTROL IC303 ARP2 CHIP SELECTS CS FROM IC202 CS FROM IC202 CS FROM IC601 CS FROM IC202 CS FROM IC202 CS FROM IC202 CS FROM IC601 PARALLEL BUS 12DVD 1301 ...

Page 49: ...GA IC601 2 CE IC202 pin 11 Flash ROM IC205 6 3 CS 3 IC202 pin 8 A V Decoder IC401 4 CS 4 IC202 pin 7 HGA IC601 5 CS 2 IC202 pin 9 A V Decoder IC401 6 XCS IC601 pin 111 ARP2 IC303 7 HCS IC601 pin 118 Servo IC701 IC401 IC601 IC202 81 120 1 35 Third Gen MB board 3rd Gen Power ON Chip Select Sequence ...

Page 50: ...last two chip select signals only appear at power ON and during disc PB CH1 2 00 V MTB10 0us 1 16dv ch1 1 T XCS IC601 pin 111 to ARP2 IC303 HCS IC601 pin 118 to Servo IC701 CH1 2 00 V MTB10 0us 1 16dv ch1 1 T Chip Select Waveforms All these chip select signals appear at power ON The first five chip se lect signals also appear as long as the unit is ON The last two only appear at power ON and durin...

Page 51: ... 2 3 FL202 IC401 A V DECODER IC601 HGA 71 IC701 SERVO DSP 26 FL601 3 3V XSDR RST R412 100 OHMS OPEN R755 5 6k 10k 3 3V X3VRST R226 10k OPEN X3VRST D701 R212 220 OHMS 0 OHMS XFRRST R257 100 FRRST P CHECK R252 1k 33 OHMS 3 3V 2 R251 1k 120 OHMS MB BD FL BD 114 102 CN006 8DVD03 1298 3 CHANGE AS PER S B 62 2 3 2 2 2 2 STEP 2 3 STEP 3 ...

Page 52: ...ecoder IC401 or 2 Failure in Audio DSP IC501 Repair Procedure Often the audio distortion occurs after the unit gets warm appearing in both front L R channels but less in both rear AC 3 channels 1 To determine which IC is defective freeze the heat sink above IC401 on the MB board when the problem appears If the problem does not go away IC501 on the bottom of the board is defective ...

Page 53: ...ERATION AUDIO DISTORTION SYMPTOM 2 12 28 00 IC902 D A CONV IC903 7 D A CONV IC303 ARP2 IC401 A V DECODER VIDEO OUTPUT SERVO AUDIO OUT L R REAR CENTER AUDIO OUT L R FRONT 10DVD03 1300 IC501 AUDIO DSP DVP S330 ONLY ...

Page 54: ... 2 The tray may not come out displays EJECT 3 There also may be a dark screen no video output no initial DVD logo Cause Spindle tray sled driver IC802 is defective Video was muted because communications were locked up by IC401 Repair Procedure IC802 will feel cooler than the similar IC801 next to it IC802 may also short the 12V line producing symptom 1 1 Remove the MB board turn it over and replac...

Page 55: ...3RD GENERATION SERVO SYMPTOM 3 12 28 00 IC303 ARP2 IC701 SERVO DSP IC202 SYSCON IC601 HGA IC401 A V DECODE IC001 RF AMP M M M 12V IC802 SPINDLE DRIVER SLED DRIVER LOADING DRIVER TK51 BD MB BD 11DVD03 1300 ...

Page 56: ...nto protection by powering OFF standby Repair Procedure 1 Remove the capacitors around IC401 for clearance and resolder all the pins If you created solder bridges you have not applied liquid flux Kester flux pen at the foot of the IC legs or you touched the legs close to the IC body with the iron Remove the bridges with thin brad solder wick Inspect each pin carefully then remount the electrolytic...

Page 57: ...54 IC401 3RD GENERATION RESOLDER IC401 SYMPTOM 4 1 8 01 Electrolytic Capacitors around IC401 MB board ...

Page 58: ... the older ROM IC205 on the MB board If it does replace it with the larger IC206 P N 8 759 594 81 To avoid cold solder connections when installing the new IC clean the unused foil pads with an eraser and apply flux before soldering the new IC206 on the board Afterwards perform the automatic adjustments with all discs CD DVD SL single and DVD DL dual layer 3 If the new IC206 ROM is already on the b...

Page 59: ...56 3RD GENERATION FLASH ROM LOCATION SYMPTOM 5 1 8 01 IC401 Electrolytic Capacitors around IC401 Flash ROM IC206 or IC205 MB board MR27V1602D 53 210B 2 3 IC206 version ...

Page 60: ...C650 Symptom 6 Unit powers ON but no buttons work Displays error code E27 Cause Ripped flex cable reference 180 Repair Procedure 1 Replace the flex cable P N 1 791 200 11 and secure the new flex cable so the rotating tray table does not shear it See service bulletin 64 Flex Cable ...

Page 61: ...58 Flex Cable DVP C650 ...

Page 62: ...59 Third Generation DVD This only applies only to multi DVD changer model DVP C650 Symptom 7 Tray does not rotate Cause Tray Driver IC652 defective Repair Procedure 1 Replace IC652 P N 8 759 522 08 ...

Page 63: ...nlock the tray Repair Procedure Lock 1 With the unit OFF red light press the following buttons on the re mote 1 4 1 1 power 2 The unit will come ON Once a disc is detected the tray will no longer respond to the eject button The display will show LOCKED each time the eject button is pressed Unlock 1 With the unit OFF red light press the following buttons on the re mote 1 4 1 0 power 2 The locked di...

Page 64: ...odels DVP S350 DVP S560 DVP S560 DVP S570 DVP C660d and DVP C670d Symptom 1 No CD or DVD PB No Disc or C 13 00 customer error code Cause Tracking coil fuse F402 open Repair Procedure 1 Refer to service bulletin 68 to change resistor values that will lower the tracking gain ...

Page 65: ... DRIVE SYMPTOM 1 1 8 01 IC404 SERVO DSP CXD 9569R R425 100k R460 100k R418 150k 82k IC401 1 4 FOCUS TRACK TILT DRIVER TRACKING COIL CN201 F402 1 7V REF IC403 14 R416 150k 82k 21 22 5 7 12 13 4 5 11 14DVD03 1304 CHANGE PER S B 68 ...

Page 66: ...front panel power switch Think of the front panel ON switch as a master power switch The DVD player will not respond to the remote unless this master switch is ON depressed 2 If pressing the PLAY or TRAY button does not power the unit back up check for B by looking for Xtal activity X101 2 4Vp p 1 6Vdc at IC102 Xtal activity means there is B but does not mean the entire IC102 is OK Replace IC102 F...

Page 67: ...VO DSP IC402 1 3 LOADING DRIVER IC102 SYSCON IC104 FLASH ROM IC404 IF CON PLAY P CON X401 2MHz POWER SUPPLY BOARD X IF BUSY SO SI X IFCS PARALLEL BUS 3 3V 1 6VDC X101 12 5MHz 2 4V p p 1 6VDC C SOX M001 TRAY MOTOR 9 24 55 76 53 54 AI 17 BD PARALLEL BUS M 110 15DVD03 1305 ...

Page 68: ... s CN103 pins Signal Level Test point name CN103 pin Composite video 1Vp p JL103 25 S Video Chroma 0 6Vp p JL104 21 S Video Luminance 0 9Vp p JL105 17 Component Y 0 9Vp p JL107 4 Typical level taken from four sample movies 0 1V If these input signals are present at the test points of the extender board but not at the rear panel jacks replace buffer IC101 on the bottom of the AI board Alternate Tes...

Page 69: ...PTOM 4 5 1 8 01 IC302 ARP 16DVD03 1303 IC502 A V DECODER RF FROM OPTICAL ASSEMBLY VIDEO V VIDEO Y VIDEO C Y R Y B Y Y C VIDEO OUTPUT COMPOSITE VIDEO S VIDEO Y R Y B Y IC101 VIDEO BUFFER MB BD AI 17 BD IC101 VIDEO BUFFER 77 ...

Page 70: ...67 MECHANISM DECK Extender Jig P N J 6090 100A 4TH GENERATION SERVICE POSITION SYMPTOM 4 1 8 01 17DVD03 ...

Page 71: ...68 NOTES ...

Page 72: ...at appear during the movie Cause A V Decoder IC502 Repair procedure In older DVD players this symptom is characteristic of a weak laser In this newer DVD player model this picture related symptom is caused by the A V Decoder defect Much MPEG unscrambling now takes place in one very complex A V decoder instead of discrete parts making it easier to relate a picture problem to one part Replace IC502 ...

Page 73: ...itch and wait two seconds for the unit to enter standby red light With the unit in standby red light press the following five buttons on the remote in this order 1 Angle Change Sub Title Change 9 Power 2 The unit will come on The tray will respond to the eject button How ever once a disc is detected the tray will no longer respond to the eject button The display will show LOCKED each time the ejec...

Page 74: ...e A V Decoder CDX1930 IC401 the OSD words CHG_COLCON mean this part of the IC is OK 1 Drive Auto Adjustment Automatically plays the disc and reloads new data into EEProm IC201 This is used when memory IC201 or the optical assembly is replaced Test discs are required for these adjustments The Super Audio CD SACD procedure is in this generic test program but this DVD player cannot play SACDs 2 Drive...

Page 75: ...h 1 82 05 01 06 00 61 00 00 00 00 00 00 00 00 00 00 2 63 68 01 04 04 00 03 3F 68 00 03 00 00 FE FF 00 Select 1 9 Scroll UP Down 1 Last EMG Exit Return Version Information IF con Ver 1 000 D6FD Group 02 SYScon Ver 1 500 DOB5 Model 20 Region 01 Servo DSP Ver 1 000 Exit RETURN On Screen Display Test Mode Menu 0 Syscon Diagnosis 1 Drive Audo Adjustment 2 Drive Manual Operation 3 Mecha Aging 4 Emergenc...

Page 76: ...APPENDIX ...

Page 77: ...noise in spks X X 54R1 Misc Video problems X X No karaoke sound 55 Stops pauses when X X playing dual layer discs 57 Powers off after 2 secs X 58R1 Freezes at language change X 59 New test disc P N X X X X X X X X 60 Pwr ON with E 07 00 X X 61 Lip sync no subtitles X X X 62R1 Powers off after 2 secs X X 63R1 Powers off after spindle rotates X X X No eject or loading 64 Tray doesn t open E 27 code ...

Page 78: ... 53 Button clicking noise in spks 54R1 Misc Video problems X X No karaoke sound 55 Stops pauses when playing dual layer discs 57 Powers off after 2 secs 58R1 Freezes at language change 59 New test disc P N X X X X X X X 60 Pwr ON with E 07 00 X 61 Lip sync no subtitles X 62R1 Powers off after 2 secs X 63R1 Powers off after spindle rotates X No eject or loading 64 Tray doesn t open E 27 code X 65 C...

Page 79: ...nty status DVD disc title Signal Format Play time Region code AMERICAN The Land of Nature IBMP 60002 NTSC 42 minutes ALL Note This symptom occurs when the DVD has played more than 7 minutes and before 27 minutes and 57 seconds This countermeasure may apply to other titles not listed Solution Replace IC 093 on the MB 80 or MB 75 board depending on model Model Part number Description Version DVP S30...

Page 80: ...t in this case will be normal Solution CASE 1 Replace IC 380 with CXD8603BR on the MB 75 board REF DESCRIPTION PART NUMBER IC380 ICCXD8603BR 8 759 490 29 CASE 2 Please make sure that the digital audio cable does not have a problem If the cable is good and the DVP S7000 is good the problem could be the Kenwood Amp NOTE Ask the customer the manufacturer of the amplifier csv 5 Sony Service Company Na...

Page 81: ... phase locked X003 is defective 2 If the symptom is not appearing you still should check 27MHz free run frequency adjustment Refer to SM page 7 2 Solution If you do have this color lock problem replace the crystal X003 on the MB 75 The part number is 1 767 401 11 Next refer to SM page 7 2 and adjust free run frequency of 27MHz csv 5 Sony Service Company National Technical Services A Division of So...

Page 82: ...een the fine pitched IC leads Please note that intermittent solder connections can happen particularly on IC312 Solution If you are experiencing no DVD play it may be caused by intermittent solder connections on IC312 Please resolder the IC carefully then retest the unit csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTI...

Page 83: ...playback mode and then check the RF Level The RF Level can be probed at test point TP891 on the MB 75 Board See the illustration for specifications If the output of the optical is not within specs replace it REF DESCRIPTION PART NUMBER HLX 503 DVD REFERENCE DISC SINGLE LAYER J 6090 069 A 207 OPTICAL PICK UP KHS 180A J1RP 8 820 005 02 csv 5 Sony Service Company National Technical Services A Divisio...

Page 84: ... DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER TT 701 BOARD A 6065 030 A TT 40 A 6065 062 A To make the TT 40 board compatible for the DVPS 3000 or DVPS7000 check the following and modify if necessary Use the chart below for the A 6065 062 A TT 40 Board Resistors DVP S3000 DVPS7000 R045 0 OHMS OPEN R128 0 OHMS OPEN R129 OPEN 0 OHMS R130 OPEN 0 OHMS PART NUMBER PART DESCRIPTION 1 216 864 11 FILM ...

Page 85: ...t 0 ALL When the unit asks for the DL test disk you may see an error when the test is running Solution 1 Run the adjustment again and select each type of disc individually 2 Select SL CD and DL one at a time and proceed with drive auto adjustment csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Service Bulletin Multi...

Page 86: ...t pause then playback If Video CD is played the menu may not be displayed Solution Replace the ROM of the system control micro IC803 with new version V 1 8 The ROM is on the MB 78 board REF DESCRIPTION PART NUMBER IC803 IC MSM38022E 25GS KDR1 VERSION 1 8 8 759 562 56 Applicable S N all DVPS300 and DVPS500D may experience this symptom csv 5 Sony Service Company National Technical Services A Divisio...

Page 87: ...ry encoder This encoder is located on the front panel Solution Replace the rotary encoder with a new one listed in the table below DESCRIPTION PART NUMBER ROTARY ENCODER 1 475 685 21 Applicable S N Range DVPS300 800001 to 875013 DVPS500D 800001 to 862600 DVPC600D 800001 to 825296 csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 C...

Page 88: ...nits are being repaired for the dual layer issue only then service is done as in warranty status Verify the repair by testing unit with a commercial Dual Layer DVD REF DESCRIPTION PART NUMBER IC140 VERSION 1 2 DVP S3000 8 759 540 72 IC140 VERSION 1 3 DVP S7000 8 759 540 73 NOTE DVP S7000 R926 R927 should be zero ohms R140 should be open DVP S3000 Only IC140 need to be replaced Applicable Serial Nu...

Page 89: ...he symptom appears then do the following Solution Replace the SYSCON ROM IC803 and the A V DECODER IC203 new version These IC are located on the MB 78 board REF DESCRIPTION PART NUMBER IC803 IC MSM5380022E 37GS KDR1 VER 2 3 8 759 582 42 IC203 IC L64021 C QC 27 8 759 564 38 Note For IC803 ICMSM27C802CZ P02GS KDR1 8 759 579 58 Ver 2 3 can also be used csv 5 Sony Service Company National Technical Se...

Page 90: ...hen Chapter search is done The unit will play a TITLE that is not the correct TITLE as indicated on display 5 If CD or Video CD is stopped during play and PLAY is pressed again The unit may not playback Note CD and Video CD show this problem if they have short recorded time About 5minutes 6 When using the DVD Pioneer Karaoke Library Disc Region 1 no vocal sound comes from the speaker even if Audio...

Page 91: ...n models If the SYSCON IC803 is not current version replace regardless If Out of Warranty units are being serviced for the DUAL LAYER SWITCHING only then service is done as in warranty status MODELS REF DESCRIPTION PART NUMBER DVPS300 IC803 MSM538022E 42GS KDR1 VERSION 2 4 8 759 594 28 DVPS500D IC803 MSM538022E 42GS KDR1 VERSION 2 4 8 759 594 28 DVPS7700 IC803 MSM53022E 40GS KDR1 8 759 594 26 DVPC...

Page 92: ...age is setup in English Dutch or Danish Solution Replace SYSCON IC205 with improved version IC206 Version 1 95 The IC package type is different for IC206 so remove IC205 and use the PC mounts for IC206 Check Sum of IC206 is FB00 which can be checked in TEST MODE of SYSCON DIAGNOSIS REF DESCRIPTION PART NUMBER IC206 IC MR27V1602D 02MAZ060 8 759 594 81 csv 5 Sony Service Company National Technical S...

Page 93: ...D below The former disc is still useable but only new disc will be stocked when former disc is gone REF FORMER NEW DVD DISC DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER DUAL LAYER DISC HLX 501 J 6090 071 A HLX 505 J 6090 089 A SINGL E LAYER DISC HLX 503 J 6090 069 A HLX 504 J 6090 088 A csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jers...

Page 94: ... do any functions You must remove the power plug from AC outlet for a few seconds and connect into the outlet again Do the following procedure if symptom occurs Solution Connect pin95 of IC252 to GND with wire on the MB Board After soldering both sides of the wire attach SONY BOND SC608LV part 7 432 912 52 csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Pa...

Page 95: ...able below This replacement should be done to models below regardless If Out of Warranty units are being serviced for only symptoms listed above then service is done as In Warranty Status Target Serial Numbers DVPS330 100001 to 267125 and 800001 to 849100 DVPS530D 100001 to 119840 and 800001 to 953000 DVPS550D 800001 to 875000 DVPC650D 800001 to 822000 csv 5 Sony Service Company National Technical...

Page 96: ...he Drive Auto Adjustment If unit is not in range confirm version of SYSCON replace if necessary and do the Drive Adjustment DVPS330 100001 to 135300 and 800001 to 836000 DVPS530D 800001 to 840000 DVPS550D 800001 to 843000 DVPC650D Not Applicable RESISTORS Remove and Replace with new part R305 NEW PART Part Number 1 216 837 11 Change from 10K Ω to 22KΩ R307 NEW PART Part Number 1 216 839 11 Change ...

Page 97: ...809 400 800 001 829 500 DVP CX850d 100 001 104 010 100 001 107 822 Perform step 3 if steps 1 2 do not work or do not apply Some units require steps 1 2 and 3 to be performed Symptom Unit intermittently powers off two seconds after powering ON In this bulletin you will Resolder IC206 and change parts on the MB and front panel Fl boards depending upon the serial number of the unit to insure a reliab...

Page 98: ...1 216 833 11 These last three changes increase the reset level from IC207 to the front panel micro IC201 and Servo DSP IC701 No parts have to be ordered to make these three changes FL Board Change two resistors on the back of the board R251 change from 1k to 120 ohms 1 216 027 91 R252 change from 1k to 33 ohms 1 216 013 91 These two resistors are located in different places depending upon the mode...

Page 99: ...ain directly from reset IC207 pin 4 For models DVP C650d and DVP CX850d Step 3 On the MB board make the following changes Remove R412 open circuit If the last two digits on the board are 11 to 13 or 21 to 23 add a wire between one side of R412 and CN006 pin 1 if the board ends with 14 or 24 do not add the wire ...

Page 100: ... the player goes to Drive Manual Operation from TEST MODE MENU and goes to Servo Control in Operation Menu SP SPINDLE ON OFF SP SPINDLE ON OFF does not work If any above symptoms occur then IC802 may be defected on MB board Solution Replace IC802 to improved one on MB Board side B then checks the following REF DESCRIPTION PART NUMBER IC802 IC BA5983FP 8 759 567 26 csv 5 Sony Service Company Nation...

Page 101: ... to be 7 12 ohm at CN011 between Pin 1 Pin 2 on MB board Refer to the figure below If motor is below 7 ohm then the motor may become defective If this is the case replace OPTICAL PICKUP DESCRIPTION PART NUMBER KHM 220AAA J1RP 8 820 081 03 ...

Page 102: ...IC CAPACITOR 0 1UF 1 Please confirm the name and part number of TK board which is installed in each model Except DVP F11 For F11 refer to NOTE 2 If it has the target digit last 2 digits of part number below connect the capacitor 0 1 uF between CN004 Pin 13 and Pin 14 on TK board Refer to the figure on the page 3 4 LAST 2 DIGITS OF PART MODEL NAME NAME TK 51 BOARD 11 12 DVP CX850D S330 DVP S530D S5...

Page 103: ...d in each model Except DVP C650D CX850D These models do not have MS board inside If it has the target digit last 2 digits of part number 11 connect the capacitor between CN001 Pin 1 and Pin 2 on MS board REF LAST 2 DIGITS OF PART MODEL NAME MS 29 BOARD 11 DVP S330 S530D DVP S550D ...

Page 104: ...his cable may also cause the plastic support to break Solution Using plastic support try to secure cable Here is one type of countermeasure can be done as prevention Use Flex tape cable Ref 180 can be secured csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Service Bulletin Multi Disc Players S ...

Page 105: ...which is connecting to the Optical Pickup Cut the part of the reinforced board shown below When cutting avoid damage to other signal lines cut only the board After cutting it has to be 10 0 11 5 mm if you measure the length of the reinforced board from the point of the Flexible Cable Part Number Part Name A 6062 397 A OPTICAL PICKUP KHM 220AAA J1RP 8 820 081 03 OPTICAL PICKUP KHM 220AAA J1RP 8 820...

Page 106: ...f 101 with the new table loading ref 102 please do the following 1 Remove the SE board to cut the boss shown above Note If the boss does not effect the SE board it may not have to be cut 2 After cutting attach SE board again making sure no interference will occur csv 5 Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Servi...

Page 107: ...B Next exchange resistors R416 and R418 The original values are 150K change them both to 82K ohms REF DESCRIPTION PART NUMBER F402 CONDUCTOR CHIP 2012 METL RES 0H 1 10W 1 216 295 11 R416 R418 RESISTOR CHIP 82K 1 16W 1 216 844 11 There are 2 types of MB bds depending on model DVPS360 Dvps560D DVPS570D mb 86 DVPC660 DVPC670D is mb 87 csv 5 Sony Service Company National Technical Services A Division ...

Page 108: ...n of Sony Electronics Inc 1 Sony Drive Park Ridge New Jersey 07656 DVD030101 Printed in U S A Sony Service Company A Division of Sony Electronics Inc 2000 All Rights Reserved Printed in U S A S isatrademarkofSonyElectronics 01 16 01 ...

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