8
Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
The power is not turned on.
c
Check that the power cord (mains lead) is
connected securely.
There is no picture/picture noise appears.
c
Re-connect the connecting cord securely.
c
The connecting cords are damaged.
c
Check the connection to your TV and switch
the input selector on your TV so that the signal
from the player appears on the TV screen.
c
Change the colour system of the player
(page 5).
c
The disc is dirty or flawed.
c
Press
[
/
1
to turn off the player, and enter
“369” using the number buttons on the remote,
then press
[
/
1
to turn on the player again.
There is no sound.
c
Re-connect the connecting cord securely.
c
The connecting cord is damaged.
c
The player is in pause mode or in Slow-motion
Play mode.
c
The player is in fast forward or fast reverse
mode.
The remote does not function.
c
The batteries in the remote are weak.
c
The remote is not pointed at the remote sensor
on the player.
c
When you operate the player by pressing
buttons on the remote in sequence, press the
buttons within 5 seconds of each other.
The disc does not play.
c
The disc is turned over.
Insert the disc with the playback side facing
down.
c
The disc is skewed.
c
The player cannot play certain discs.
c
The region code on the DVD does not match
the player.
c
Moisture has condensed inside the player.
*
4
This function affects the output from the
following jacks:
– AUDIO OUT (2CH) jacks.
– DIGITAL OUT (COAXIAL) jack only when
“DOLBY DIGITAL” is set to “D-PCM.”
*
5
When “CENTER,” “REAR,” or
“SUBWOOFER” in “SPEAKER SETUP” is
set to other than “NONE,” “DOLBY
DIGITAL” and “MPEG” are automatically
selected.
*
6
The test tone signals are not output from the
DIGITAL OUT (COAXIAL) jack.
