81
Additional inf
ormation
Service procedure
(for the U.S.A. only)
1. Contact the AIBO Customer Link. The E-mail address is
aibosupport@info.sel.sony.com and its toll free number is
1-800-427-2988.
2. If the AIBO Customer Link determines that your unit needs repair, follow
the procedure described below.
a. The AIBO Customer Link will give you the event number, which is valid for ten
days.
b. Following the procedure described on the label attached to the box, put AIBO and
the designated accessories into the original box. If you did not keep the original
box, the AIBO Customer Link will send a new box to you free of charge within the
warranty period. The actual shipping and material cost will be charged to you after
the warranty period.
c. Mark your event number on the top of the box and send it to the designated
address. The AIBO Customer Link will designate the shipping method and pay the
shipping charges within the warranty period; after the warranty period, you must
pre-pay the shipping charges.
d. As soon as the repair is completed, your AIBO will be sent back to you. After the
warranty period has expired, the actual shipping cost will be charged to you
together with the repair cost.
3. Please understand that the AIBO Customer Link only accepts credit
cards for all the charges of repair, shipping and material after the
warranty period has expired.
User registration
All users are registered based on information from the purchaser.
If a different person takes over this unit, please inform the “AIBO Customer Link”
of the change.
Summary of Contents for ERS-220
Page 9: ...9 ...
Page 10: ...10 ...
Page 11: ...11 ...
Page 12: ...12 ...
Page 13: ...13 ...
Page 17: ...Introduction This chapter introduces you to the Entertainment Robot AIBO ERS 220 ...
Page 29: ...Preparations This chapter explains how to assemble AIBO and how to charge the batteries ...
Page 62: ...62 World time zones Refer to this map when setting the time zone ...
Page 63: ...63 Handling and settings ...
Page 64: ...64 ...
Page 95: ...Introduction Ce chapitre vous présente le robot de compagnie AIBO ERS 220 ...
Page 140: ...54 Tableau des fuseaux horaires Utilisez ce tableau pour régler le fuseau horaire ...
Page 141: ...55 Manipulation et réglages ...
Page 142: ...56 ...
Page 161: ......
Page 169: ...AIBO stellt sich vor Dieses Kapitel gibt eine Einführung zum Spielroboter AIBO ERS 220 ...
Page 214: ...54 Tabelle der Zeitzonen Geben Sie anhand dieser Tabelle die Zeitzone ein ...
Page 215: ...55 Handhabung und Einstellungen ...
Page 216: ...56 ...