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W
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SETU
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SETU
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SETU
P
Video
Audio
Problem
Possible Remedies
No picture
(screen not lit), no sound
❏
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
❏
Make sure the power cord is plugged in.
❏
Press the
POWER
button on the front of the TV.
❏
Press the
TV/VIDEO
button to cycle through the connected video sources.
❏
Try another channel; it could be station trouble.
Dark, poor or no
picture (screen lit),
good sound
❏
Adjust the
Picture
option in the Video Menu (see page 64).
❏
Adjust the
Brightness
option in the Video Menu (see page 64).
❏
Check the antenna/cable connections.
No color
❏
Adjust the
Color
option in the Video Menu (see page 64).
Only snow and noise
appear on the screen
❏
Check the antenna/cable connections.
❏
Try another channel; it could be station trouble.
❏
Press
ANT
to change the input mode (see page 40).
Dotted lines
or stripes
❏
Adjust the antenna.
❏
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
Double images or ghosts
❏
Using a highly directional outdoor antenna or a cable may solve the
problem.
“Black box” on screen
❏
You have selected a text option in the Setup Menu and no text is available.
(See page 74 to reset Setup selections.) To turn off this feature, set the
Caption Vision
option to
Off
. If you were trying to select closed captioning,
select
CC1
instead of
TEXT 1-4
.
16:9 Enhanced feature
❏
If the
Auto
setting does not automatically detect the 16:9 signal from your
DVD player, select
On
to manually turn on the 16:9 Enhanced feature. For
details, see page 75.
Problem
Possible Remedies
Good picture,
no sound
❏
Press
MUTING
so that the word
Muting
disappears from the screen (see page
40).
❏
Make sure the
Speaker
option is set to
On
in the Audio Menu (see page 67).
Cannot gain enough volume
when using a cable box
❏
Increase the volume of the cable box using the cable box’s remote control.
Then press
TV FUNCTION
and adjust the TV’s volume.
Sound seems weak or
insufficient
❏
The TV’s audio might be set to
Auto SAP
or
Mono
, when it might be better set
to
Stereo
. In the Audio Menu (see page 66), set the
MTS
setting to
Stereo
. If
already set to
Stereo,
switch to
Mono
(which may reduce background noise
during weak stereo broadcasts).
Cannot raise the volume on
external audio speakers
❏
If the
Speaker
option is set to
Off
and the
Audio Out
option is set to
Fixed
(in
order to output the sound to your audio system) use your audio receiver to
adjust the sound (see page 66). Or, to use the TV remote control, set the
Audio Out
option to
Variable.
❏
To turn on the TV speakers, set the
Speaker
option to
On
(see page 66).
32_36HS.book Page 83 Friday, February 7, 2003 11:15 AM