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Additional Information
Sony KV-AR21M30 Group A11 (
GB
)_4-097-821-11 (2)
Possible cause
Symptom
Solutions
Abnormal color
patches
TV cannot receive
stereo broadcast
sound.
or
Stereo broadcast
sound switches
on and off or is
distorted.
The
1
(standby)
indicator on
your TV flashes
red several
times after
every three
seconds.
TV cabinet
creaks.
A small “boom”
sound is heard
when the TV is
turned on.
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• The magnetic
disturbance from
external speakers or
other equipment, or the
direction of the earth’s
magnetic field may
affect the TV.
• The connection is
loose or the cable is
damaged.
• The antenna setup is
inappropriate.
• Your TV’s self-
diagnosis function
indicates the possible
problems.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
causing a noise. This
does not indicate a
malfunction.
• The TV’s demagnetizing
function is working.
This does not indicate a
malfunction.
• Keep external speakers or other
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press
!
(main power) on the TV to turn
off the TV for about 15 minutes, then turn
it on again to demagnetize the TV.
• Check the antenna cable and connection
on the TV, VCR and at the wall.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Count the number of times the
1
(standby) indicator flashes. Press
!
(main power) to turn off your TV.
Contact your nearest Sony service center.
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