34
GB
KLV-20S400A
3-876-379-
13
(1)
Good picture, but noisy sound
• The TV system setting is inappropriate.
• If the sound of all the channels are noisy, perform “Auto Tuning” in the “Channel
Set-up” menu to preset the channel again (page 30).
• If the sound of some channels is noisy, select the channel, then perform “Manual
Programme Preset” in the “Channel Set-up” menu, and select the appropriate TV
system (“TV System”) (page 31).
Some tiny black points and/or
bright points appear on the
screen
• The picture of a display unit is composed of pixels. Tiny black points and/or bright
points (pixels) on the screen do not indicate a malfunction.
No colour on programmes
• Select “Reset” in the “Picture” menu to return to the factory settings (page 23).
No colour or irregular colour
when viewing a signal from the
Y, P
B
/C
B
, P
R
/C
R
jacks of
/
1 or 2
• Check the connection of the Y, P
B
/C
B
, P
R
/C
R
jacks of
/
1 or 2.
• Make sure that the Y, P
B
/C
B
, P
R
/C
R
jacks of
/
1 or 2 are firmly seated in their
respective jacks.
Picture flashes initially when
changing to HDMI mode or
switching on the TV with HDMI
mode
• This is probably caused by the authentication process between HDMI equipment
and the TV. It does not indicate a malfunction.
Sound
No sound, but good picture
• Press
2
+/– or
%
(Mute).
• Check if the “Speaker” is set to “TV Speaker” from the “AV Set-up” menu in “Set-
up” menu (page 27).
Stereo broadcast sound
switches on and off, or is
distorted; the sound switches
between stereo and monaural
frequently
• The antenna connection is loose or the antenna cable is damaged. Check the cable
and connection on the TV, VCR, and on the wall (page 5).
• Adjust the antenna direction for the minimum interference. Contact a Sony dealer
for advice.
• Signal transmission is low. Try using a booster. Otherwise, use the fine tuning
(“AFT”) function (page 31).
General
The TV turns off automatically
(the TV enters standby mode)
• Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On
Timer” (page 28).
The TV turns on automatically
• Check if the “On Timer” is activated (page 28).
Some input sources cannot be
selected
• Select “Video Labels” in the “AV Set-up” menu and cancel “Skip” of the input
source (page 26).
The remote does not function
• Replace the batteries.
The “Store Display Mode: On”
message appears on the
screen
• Select “Factory Settings” in the “Set-up” menu (page 28).
The wide screen mode
changes spontaneously when
“Auto Wide” is “On”
• During a transition between two programmes, the TV detects the optimum wide
screen mode. During this period, an irregular wide screen mode may appear.
• The wide mode is switched automatically according to the revised signal with a
Wide ID signal.
• The “Auto Wide” feature stops working temporarily when you press
, and
resumes after a while. To fix in the manually selected wide screen mode, set “Auto
Wide” to “Off” in the “Screen” menu (page 25).
Problem
Cause/Remedy
010COV.book Page 34 Friday, October 10, 2008 2:50 PM
