24
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture (screen is dark)
and no sound.
Poor or no picture (screen is
dark), but good sound.
No picture or no menu
information from equipment
connected to the Scart
connector.
Good picture, no sound.
No colour on colour
programmes.
When you switch on the TV
the last channel you were
watching before switching
the TV off does not appear.
Distorted picture when
changing programmes or
selecting teletext.
Wrong characters appear
when viewing NexTView.
Solution
• Check the aerial connection.
• Plug the TV in and press the
button on the front of the TV.
• If the standby indicator
is on, press
TV
button on
the remote control.
• Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to the factory settings (see
page 9).
• Check that the optional equipment is on and press the
button repeatedly on the remote control until the
correct input symbol is displayed on the screen (see page 21).
• Press the
+ button on the remote control.
• Check that “TV Speakers” is “On” in the “Sound Adjustment”
menu (see page 10).
• Check that headphones are not connected.
• Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to factory settings (see
page 9).
• This is not a malfunction. Press the number buttons on the
remote control to select the desired channel.
• Turn off any equipment connected to the Scart connector on
the rear of the TV.
• Use the menu system to enter the “Language” menu (see page
13) and select the same language that NexTView is broadcast
in.
continued...
Additional Information
03GBKV28FQ70U.fm Page 24 Wednesday, January 15, 2003 7:55 PM
