Other Information
55
Troubleshooting
Problem
Possible Remedies
No picture
(screen not lit),
no sound
❏
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
❏
Make sure the power cord is plugged in.
❏
Push the power button on the front of the TV.
❏
Check to see if the TV/VIDEO setting is correct: when watching TV, set to
TV; when watching connected equipment, set to
VIDEO 1
,
2
,
3
,
4
,
5
or
6
, as
appropriate.
❏
Try another channel; it could be station trouble.
Remote control
does not operate
❏
Batteries could be weak. Check the batteries and replace as necessary.
❏
Press
TV (FUNCTION)
when operating your TV.
❏
Make sure the TV’s power cord is connected securely to the wall outlet.
❏
Locate the TV at least 3-4 feet away from fluorescent lights.
❏
Check the orientation of the batteries.
Dark, poor or no
picture (screen lit),
good sound
❏
Adjust the
Picture
setting in the Video menu (see page 36).
❏
Adjust the
Brightness
setting in the Video menu (see page 36).
❏
Check antenna/cable connections.
Good picture,
no sound
❏
Press
MUTING
so that “MUTING” disappears from the screen (see page 4).
❏
Make sure
Speaker
is set to
ON
in the Audio menu (see page 38).
Cannot receive upper
channels (UHF) when
using an antenna
❏
Change
Cable
to
OFF
❏
Use
Auto Program
in the Channel menu to add receivable channels that are
not presently in memory (see page 40).
No color
❏
Adjust the
Color
settings in the Video menu (see page 36).
Only snow and noise
appear on the screen
❏
Check the antenna/cable connections.
❏
Try another channel (it could be station trouble).
❏
Press
ANT
to change the input mode (see page 40).
Dotted lines
or stripes
❏
Adjust the antenna.
❏
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
TV is fixed to one channel
❏
Use
Auto Program
in the Channel menu to add receivable channels that are
not presently in the TV’s memory (see page 40).
❏
Check your Channel Fix settings (see page 40).
Double images or ghosts
❏
Use a highly directional outdoor antenna or a cable (if the problem is
caused by reflections from nearby mountains or tall buildings).
Cannot operate menu
❏
If the item you want to choose appears in gray, you cannot select it.
Cannot receive any
channels when using
cable TV
❏
Use
Auto Program
in the Channel menu to add receivable channels that are
not presently in the TV’s memory (see page 40).
❏
Check your cable settings.
❏
Make sure Cable is set to
ON
in the Channel menu (see page 40).
