103
D
Dante trouble
Are the PC and MAS-A100
connected to the same network?
Are ports (incoming/outgoing)
used for Dante allowed in the
firewall settings and security
software of the PC?
Do all network switches used on
the segment to which the devices
are connected (same layer 2
network) support Dante?
Is Dante support configured on all
network switches used on the
segment to which the devices are
connected (same layer 2
network)?
Is the MAS-A100 Dante device
name the factory default value?
The unit appears under [Device
Name] on the [Device Info] tab of
Dante Controller, but “N/A” is
displayed for other items.
No
No
No
No
No
No
Connect to the same network as the
MAS-A100 without connecting via a router.
(See “5.3 Dante Controller preparation”
(page 57))
Change the firewall and security software
settings or disable them.
(See “5.4 Routing of Dante audio” (page
59))
Use only Dante-compatible network
switches.
(See “4.3 Network design” (page 23))
Enable Dante support on all the network
switches.
(See “4.3 Network design” (page 23))
Run [Clear Config] in Dante Controller to
reset the Dante device name to the initial
value.
(See “5.3 Dante Controller preparation”
(page 57))
Set the IP addresses of the MAS-A100
units and PC correctly.
(See “5.3 Dante Controller preparation”
(page 57))
Browse the support information on the
Audinate web site.
