15
GB
App
e
ndi
x
Troubleshooting
Before consulting your Sony representative, verify the following. If you are still unable
to identify or solve your problem, consult your retailer or Sony representative.
Problem
Cause/Solution
The computer does not detect
the drive.
c
Your computer and the drive may not be properly
connected. Disconnect the drive from the computer
and reconnect it.
The floppy disk busy
indicator does not light when
reading or writing data.
c
The floppy disk drive interface cable, power cable
may not be properly connected, or the CMOS
configuration incorrect. Verify the connections and
CMOS configuration.
As soon as the computer is
turned on, the floppy disk
busy indicator lights and
stays lit.
c
The floppy disk drive interface cable may be
connected in the wrong direction. Verify the
position of pin #1. If pin #1 is connected properly,
replace the cable.
The type of the drive is not
detected properly upon
startup.
c
The CMOS configuration may be incorrect. Verify
the CMOS configuration for drive type: 3.5 in. 1.44
MB.
Invalid media or bad Track
00 when formatting.
c
You attempted to format an HD floppy disk at 720
KB or a DD floppy disk at 1.44 MB. Verify the type
of floppy disk in the drive.
c
The CMOS configuration may be incorrect. Verify
the CMOS configuration for drive type: 3.5 in. 1.44
MB.
c
The drive controller configuration may be incorrect.
Refer to the drive controller documentation to
verify its configuration.
The same contents are
displayed for different floppy
disks.
c
The drive controller may not be receiving the signal
indicating a change of floppy disk. Verify the state
of pin #34 and replace the floppy disk drive
interface cable, if necessary.
c
If the cable is in good working order, the drive may
be malfunctioning. Contact your local Sony
Technical Support Center.
Drive not ready error when
reading from drive X (where
X is the letter of the drive).
c
There is no floppy disk in the drive. Insert a floppy
disk and try again.
c
Verify the floppy disk drive interface cable.
c
The drive motor may not be spinning. Contact your
local Sony Technical Support Center.
Summary of Contents for MPF920-Z User’s Guide
Page 71: ...19IT Assistenza tecnica ...
Page 89: ...19ES Servicio de asistencia técnica ...
Page 107: ...19PT Suporte técnico ...
Page 126: ......
Page 127: ......
Page 128: ...Printed in China ...