NWZ-E435F / E436F / E438F.GB. 4-109-569-11 (1)
Troubleshooting
Symptom
Cause/Remedy
Thumbnails are not
displayed.
Songs do not have cover art information whose file
format is supported by the player.
Thumbnails are displayed only when songs have
cover art information whose file format is supported
by the player.
Transfer again using the bundled Windows Media
player, or another transfer capable software.
Thumbnail name does not match its video file.
Place a JPEG file of the same name as the video
file, with the extension “.thm” or “.jpg,” into the
folder that contains the video file.
If the photos do not have thumbnails that are
complied with Exif file format, the thumbnails
cannot be displayed.
Retransfer the photos using bundled Media
Manager for WALKMAN.
Cover art is not
displayed.
Cover art information is not included with the data.
The cover art only appears if the cover art
information is included.
You can set cover art using the bundled Windows
Media Player 11, or another transfer capable
software for setting cover art. For details on
operation, refer to the Help or maker of the
software.
Some cover art is not displayed, depending on its
file format.
The player cannot format.
The remaining battery is low or insufficient.
Charge the battery by connecting the player to a
running computer (
The player’s power was
inadvertently turned off,
and then on again.
If a malfunction occurs, the player turns off, and
then on again automatically.
The player does not work
properly.
The computer is started or restarted while the player
is connected to it.
Reset the player by pressing the RESET button of
the player. Disconnect the player when you start
or restart the computer.
Continued
Operation
(continued)
Table of
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