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Getting help
80
I cannot play a DVD-ROM disk
If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM disk
you are trying to play is incompatible with the DVD-ROM drive in your notebook. The region code is
listed on the packaging of the disk.
If you hear sound but cannot see video, your computer's video resolution may be set too high. For best
results, change the resolution in Windows
Control Panel
-
Display
-
Settings
to 800 x 600 using 8-bit
color.
If you see video but cannot hear sound, check all of the following:
Make sure the mute setting is off in your DVD player.
Check the master volume setting in the
Audio Mixer
. If you have connected speakers externally,
check the volume settings in your computer speakers and check the connections between your
speakers and the computer.
In the
Device Manager
, check that the correct drivers are installed properly. To display the
Device
Manager
, click
Start
, point to
Settings
and click
Control Panel
. Double-click the
System
icon. On
the
Hardware
tab, click on the
Device Manager
button.
A dirty or damaged disk may cause the computer to 'hang' while it tries to read the disk. If necessary,
reboot the computer, remove the disk and then check that it is not dirty or damaged.
On your computer, the default DVD region code is 2. Do not change this setting using the Region Code Change function in Windows
®
, or using any
other software applications. System malfunctions originating from the user changing the DVD region code are beyond the scope of your warranty and
will result in service charges for repair.
My floppy disk drive cannot write to a diskette
The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
Check that the diskette is properly inserted into the floppy disk drive.
