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Getting help
82
About CD/DVD-ROMs and diskettes
My DVD-ROM drive tray does not open
Make sure the computer is turned on.
Press the
eject
button on the DVD-ROM drive.
If the
eject
button does not work, you can open the tray by inserting a sharp, pointed object into the
hole to the right of the
eject
button.
I cannot play a CD/DVD
Make sure the label of the disc is facing up.
If the disc requires software, make sure the software is installed according to the instructions of the
program.
Check the volume of your speakers.
Clean the disc.
Moisture condensation may have occurred. Do not use the computer for at least 1 hour while it is turned
on.
My floppy disk drive cannot write to a diskette
The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
Check that the diskette is properly inserted into the floppy disk drive.